Support Associate Kundenservice Mitarbeiter Jobs

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview As an Engagement Manager at Harvey, you lead delivery of AI transformation engagements at our most strategic accounts: leading law firms, Fortune 500 legal departments, and major financial institutions. Working with a Practice Director, you assess customer needs, scope the work that delivers most meaningfully against them, align stakeholders and ensure delivery of the outcomes agreed with the customer. You are the person who shifts how lawyers and legal teams think about and do their work, on a deadline, drawing in the right combination of cross-functional experts as the engagement requires. You run the engagement team and manage client expectations from kickoff to close. What You'll Do Run transformation engagements end to end. Turn the engagement objectives into a de

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? As a Mid-Market Account Executive, you will be a key member of the team leading the growth of our new business. We’re building a world-class sales organization, and the road ahead is going to be very exciting. At Intercom, we are striving to do sales differently. We are asking our customers to put Intercom at the core of their businesses, and we can only do this by putting them at the core of ours. We strongly believe in the overall growth and continued development of each new hire. In joining the Account Executive team at Intercom, you join a community that believes in development and promotion from within. As a rapidly expanding business, there is a high degree of opportunity for progression, creativity, and ownership. What will I be doing? Evangelize our product by spearheading t

About the Team The SMB Sales team is focused on scaling efficient, high-quality sales execution across a range of commercial motions, including Inbound, Outbound, API Sales, Channel, and SDR. We partner closely with Sales Leadership, Revenue Operations, Finance, Enablement, Program Management, and external vendor partners to build scalable operating models that support growth while maintaining a high bar for performance and customer experience. About the Role As a Senior Vendor Manager, SMB Sales, you will own performance across our outsourced SMB Sales vendor network. This is not a traditional vendor management role. We’re looking for a performance-focused operator who can drive large-scale sales execution through vendor partners, rather than someone primarily focused on vendor relationship management. You will own regional and site-level performance across Tier 1 partners, with responsibility for sales performance, quality, forecasting, governance, operational readiness, and vendor leadership accountability across multiple sales motions. You’ll work at the intersection of Sales Leadership, Revenue Operations, Finance, Enablement, Program Management, and external vendor executives. You will help ensure the machine performs: surfacing issues early, creating accountability, and driving the operating rigor needed to deliver consistently strong outcomes at scale. In this role, you will: Own regional and site-level performance across revenue, pipeline, conversion, productivity, quality, and other key sales metrics. Inspect sales funnel health and diagnose whether performance gaps are driven by quality, execution, routing, enablement, staffing, or process issues. Surface underperformance early, diagnose the underlying drivers, and drive urgency around corrective action. Build clear corrective action plans with vendor leadership, establish measurable outcomes, and ensure strong follow-through. Lead Weekly Business Reviews, Monthly Business Reviews, and Quarterly Business

A Career with Point72's Strategy Team The Strategy team is a multidisciplinary group that partners directly with the firm's businesses to identify, design, and lead value-creating strategic business initiatives. We enable the development of new businesses, engage in special projects, and support the firm's strategic planning process. We also source, negotiate, and manage the firm's data assets, building a unified foundation that supports our investment professionals and the firm's growing data and AI ambitions. What you'll do You will help identify and bring differentiated data and research sources into Point72’s investment research process, partnering with investment professionals, research colleagues, Compliance, and external providers. Specifically, you will: Shape the data sourcing strategy to help investment teams access differentiated, compliant research inputs that can inform investment decision-making Research alternative data ecosystems and market trends to identify new sources of insight for internal research consumers Evaluate prospective data and research providers by assessing content quality, relevance, usability, and fit with investment team needs Manage relationships with external data and research providers, including service changes, ongoing engagement, and awareness of market developments Negotiate business terms and pricing with content providers while coordinating internal alignment on scope and value Coordinate onboarding for new data and research sources by gathering requirements, managing approvals, and driving timely implementation Partner with Compliance to evaluate new providers, monitor existing relationships, and support appropriate use of services Build trusted relationships with investment teams by responding to requests, answering questions, and connecting teams with relevant research resources Guide team members and help develop consistent processes across provider management activities What's required 2-4 years of experience in alte

Team Frontend within Supabase owns tooling for the marketing/docs website and the core product called “Studio” Its used by millions of developers around the world building insanely cool applications. We live and die by user feedback and relentlessly address issues every day to make the product better! What You’ll Own Ship products 0→1 and then earn the next version from users. You’ll take features from a blank editor to real users in production, then use what you learn (support threads, usage data, direct conversations) to decide what to build next. We want someone who has done this before: launched something, watched real people use it, and improved it on the strength of that feedback rather than a spec handed down from above. Own the quality pipeline, not just the feature. In a world where an agent writes a large share of the code, fast, the CI is what keeps that speed safe. You’ll build and tighten the layered checks that let us move quickly without breaking things: type safety at the boundaries, lint and format, unit and component tests, contract tests against our APIs, accessibility, visual regression, and bundle-size budgets, so a red check tells you (or the agent) exactly what to fix before anything reaches users. Make sure a bug caught once is caught forever. When something slips through, you don’t just patch it. You add the check that would have caught it, at the cheapest stage that can, so the same regression can’t happen twice. Work end-to-end and in the open. Frontend UI, the API contracts it depends on, preview deploys, observability. You’ll operate autonomously across the stack and do it publicly, in a codebase thousands of developers read and contribute to. What You’ll Bring A track record of taking a product from 0→1. You’ve launched something real, put it in front of users, and iterated based on how they actually used it, ideally something you can point us to. Deep frontend fundamentals with strong React. TypeScript and React, plus a real understand

Overview: Guidepoint’s Human Resources (HR) team drives Guidepoint’s culture and company values of intellectual curiosity, tenacity, integrity, resourcefulness, responsibility, and service. We are currently looking for an HR Operations Specialist to support our dynamic HR team. The HR Operations Specialist will own the onboarding process for new employees and will provide general HR support. The ideal candidate has a high level of attention to detail and is a collaborative team player able to work in a fast-paced environment. This role is hybrid and requires on-site office attendance three times a week. This is an excellent opportunity for someone who already has experience in HR and is eager to get involved in all aspects within HR. This is a hybrid position based in our New York office. What You’ll Do: Assist with the onboarding process for new hires including but not limited to: Running first day new hire orientation for in person and remote hires Creating and maintaining employee profiles in ADP Workforce Now and other websites Conducting background checks and I-9 verification in compliance with E-Verify Processing new hire documentation Scheduling new hire training Facilitate employee led corporate athletic league and Corporate Social Responsibility programs Monitor and respond to employee enquiries submitted through the HR Inbox Assist in the drafting of internal documentation including promotion documents, payroll status change forms, and employment verifications Maintain the HR Intranet page and new hire/promotions announcements Run and update monthly headcount reports Update global organization chart monthly Ad hoc projects as requested What You Have: Bachelor’s degree from an accredited university with a minimum 3.0 GPA is required is preferred Minimum of 1 years of relevant experience in human resources administration Strong project management skills with an ability to multitask and manage competing priorities Excellent inter

About Chicago Public Media Chicago Public Media is one of the nation’s largest local nonprofit news organizations. Home to WBEZ 91.5FM, the Chicago Sun-Times, and Vocalo. Chicago Public Media reaches more than 3.3 million people weekly across broadcast, print, and digital platforms. As a mission-driven organization, we aspire to be the most trusted news source Chicagoans turn to for understanding the people, events, and ideas shaping our community. Chicago Public Media is a 100% community-funded newsroom powered by nearly 97,000 members whose support makes our journalism possible. This sustained community investment helped drive nationally recognized work in 2025, including 29 awards from esteemed organizations, including the Public Media Journalists Association, the Edward R. Murrow Awards, and the National Association of Black Journalists. We believe independent journalism is essential to a healthy democracy and that access to objective, fact-based news is a right for every citizen. We serve the public interest by creating diverse content that informs and enriches our community, supported by a dedicated staff of approximately 250 professionals. For more information, please see the Chicago Public Media Annual Report . The Opportunity The Director of Institutional Giving is responsible for the management and performance of the institutional giving team. The Director strategizes and implements revenue initiatives, serves as a frontline fundraiser, and coaches the Manager of Institutional Giving to provide strategic guidance and accountability. Reporting to the Vice President of Development, the Director works collaboratively across the Development team and other departments to strengthen donor pipeline development, improve fundraising effectiveness, and support a high-performing culture of philanthropy. General Responsibilities Develop and maintain strategy for institutional revenue that supports organizational needs. Requires the ability to benchmark,

About the role Sana Biotechnology is growing, and we are hiring new team members who believe in the potential of engineered cells as medicines, who are passionate about delivering the possible to patients, and who lead with the desire to work on novel ideas. As a Senior Manager, FP&A, you will report to the Executive Director, FP&A and play a critical role in linking business activities with financial reporting. You will support finance partnership with leaders in R&D, CMC, and G&A functions, help create financial plans, and promote spending discipline and transparency through insightful analysis and reporting. You will support long-range and annual planning, forecast, close, and management reporting activities, while helping improve the accuracy and efficiency of planning and reporting processes. What you’ll do Support annual budgeting, forecasting, and long-range planning for assigned business functions, partnering with stakeholders and Finance leadership to meet process deadlines and established targets. Prepare monthly variance analyses comparing actuals to forecast and budget; explain and investigate significant discrepancies and identify key business drivers. Support monthly and quarterly close activities related to operating expense management, cash burn analysis, general ledger reviews, headcount reviews, accruals, and related processes. Develop processes, tools, and infrastructure that enable project-level budgeting, resource planning, and portfolio planning. Help rationalize department investments, including headcount, OPEX, and CapEx, within annual and long-term operating plans, and maintain updates needed for forecast deliverables. Analyze inputs such as open purchase orders, invoices, vendor agreements, business feedback, and forecasts to support appropriate recognition of functional expenses in accordance with US GAAP and company po

Information Systems Security Officer - Journeyman Location: Customer Site – Columbia, MD (CANX1) Job Type: Full Time Clearance Required: Active TS/SCI with CI Polygraph About SIXGEN SIXGEN delivers agile, mission-ready cybersecurity solutions that empower government and critical infrastructure organizations to stay ahead of advanced cyber threats. We combine innovation, deep expertise, and cutting-edge capabilities to uncover vulnerabilities, protect vital systems, and ensure operational superiority in an ever-evolving digital landscape. Position Overview SIXGEN is seeking an Information Systems Security Officer (ISSO) - Journeyman to support the USCYBERCOM J6 C4 & Cyber Directorate. The selected candidate will help implement and maintain enterprise cybersecurity programs, ensure compliance with DoD security requirements, and protect critical information systems through effective risk management and security engineering practices. Responsibilities Plan, implement, upgrade, and monitor security measures to protect computer networks and information systems. Ensure appropriate security controls are implemented to safeguard digital assets and critical infrastructure. Respond to cybersecurity incidents, security breaches, and malware events. Apply cybersecurity policies, principles, and best practices across IT and cybersecurity services. Develop and design security solutions that maintain the confidentiality, integrity, and availability of enterprise information. Identify, plan, and document improvements to existing security controls. Develop recommendations and courses of action (COAs) to address complex cybersecurity challenges. Interpret cybersecurity requirements and assist with cybersecurity and IT budget planning. Plan and coordinate the installation of new or modified security hardware, operating systems, and software. Support Cybersecurity Vulnerability Management by assessing, tracking, and implementing required system and network remediation efforts. Guide

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Auth0 Sales Team Auth0 supports Okta’s vision of freeing anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of log-ins every year for Consumers and SaaS applications. This team in the UKI is growing exponentially with net new growth headcount being released to support the demand in the market. The Auth0 Enterprise Account Executive Opportunity As an Auth0 Enterprise Account Executive , you'll play a pivotal role in expanding our footprint and driving significant revenue growth in the Public Sector . You'll be instrumental in demonstrating the profound value of our platform to Application Development teams , including Engineering, Product, Security, and Architecture leaders . This isn't just about closing deals; it's about building lasting partnerships, identifying new opportunities, and nurturing existing customer relationships to ensure their continued success and expansion with Auth0. What You'll Do: Drive New Business Growth: Proactively generate and nurture top-of-funnel activity to create a robust pipeline of new customer opportunities. Master the Sales Cycle: Execute every sales engagement with precision, leveraging a methodical and controlled sales approach to navigate complex deals. Strategic Territory Management: Develop and execute comprehensive territory plans, demonstrating strong operational excellence and delivering accurate forecasts. Engage Technical Audience

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Why you should join the Adyen Sales Team Sales at Adyen is captured with one phrase: we sell the best to the best. You will have the opportunity to work alongside world-class salespeople and boost your career by being trained through our Adyen Sales Academy. You'll work with world-class merchants, technology, and colleagues while selling the best to the best. At Adyen, our sales teams take initiatives, allowing them to make an impact from day one and we highly encourage working as a team because winning is more important than ego. Adyen is the place where sales mavericks can take flight. Being able to tell stories is fundamental to how we operate. Our team is fantastic storytellers when speaking to prospective and current clients to foster excitement about our product and strengthen customer relations. We are looking for a sales manager who will succeed aboard the Adyen rocket ship and take our current successful momentum to the next level of growth through the acquisition of new (Enterprise) merchants. Sounds exciting? Keep reading! What You’ll Do Own the sales cycle with our largest merchants - from the prospecting stage to closing deals; Creatively drive innovation for merchants in retail, digital, platforms, and financial services; Become an expert in selling Adyen's world class financial solutions; Partner with technology leade

JOB DESCRIPTION Responsibilities: Lead the Corporate System Project Specialist and responsible for the day-to-day operations of the ERP system. Collaborate closely with international cross-functional teams across multiple entities and system developers to identify improvement opportunities for the Microsoft Dynamics 365 ERP system and other company-wide applications. Analyze business requirements, develop functional specifications, prepare design documentation, and coordinate change requests, service requests, and budget alignment/approvals. Manage the full system project lifecycle, including project kickoff, planning, system issue tracking, timeline management, testing coordination, deployment, and implementation. Oversee testing activities and release schedules to ensure the successful delivery of system enhancements. Manage ERP timesheet operations and resource planning support. Monitor the company-wide timesheet and resource planning processes to ensure satisfactory completion and approval rates each month. Continuously evaluate and optimize timesheet management processes and training programs. Manage ERP user permissions and oversee the development, maintenance, and review of system-related standard operating procedures. Oversee issue tracking, resolution, and ongoing support for company-wide ERP system. Lead and facilitate ERP project meetings with stakeholders at all organizational levels. Design, develop, and deliver company-wide application training programs, including monthly ERP timesheet training for new hires, line managers, and project functional leads. Evaluate, initiate, and lead cross-functional standardization and automation initiatives that drive continuous business process improvement and operational efficiency. Skills and Qualifications: Bachelor’s degree or higher in computer science, science or a related field. Minimum of 5 years of relevant work experience. Strong written and verbal communication skills, with excellent analytical and problem-

Job Title: BA Liquidity About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Job Description: overview As a Liquidity Business Analyst, you will support the bank’s liquidity management by improving how intraday cash positions and payment flows are monitored, forecast, and controlled. You’ll help improve the bank’s intraday liquidity capabilities by translating Treasury and Operations needs into clear requirements, delivering data-driven insights, and supporting regulatory and risk expectations. This is a highly collaborative role, requiring close partnership with Treasury, Technology and Operations to deliver robust and scalable solutions. Requirements Gathering & Business Analysis: ▪ Engage with stakeholders ac

Job Title: BA/PM Capital Market About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage Requirements Analysis & Documentation • Elicit, analyze, and document business requirements from stakeholders across multiple departments • Translate business needs into clear, actionable functional specifications for the development team • Create and maintain comprehensive documentation including business requirements documents (BRDs), functional specifications, use cases, and user stories • Develop process flow diagrams, data models, and system interface specifications Stakeholder Management • Serve as the primary liaison between business units, technical teams, and project management • Facilitate workshops, interviews, and focus gro

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you'll: Manage a portfolio of accounts, developing and executing strategies for a comprehensive account plan Lead our prospects’ journeys from consideration to successful deployment Partner with solutions and research engineering to build and execute complex customer programs and projects Own a consumption revenue target Manage consumption revenue forecasts Analyze key account metrics to create reports and provide insights to internal and external stakeholders Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies Collaborate with solutions, marketing, communications, business operations, people operations, finance, product m