Customer Success Manager in Mumbai

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role We’re looking for a Customer Success Manager to support advertisers in India on onboarding, launching, and growing on OpenAI’s advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve their business objectives while ensuring a strong and responsible experience on our platform. This role sits at the intersection of relationship management, strategy, and execution. You’ll work closely with Sales to drive long-term partner growth and with internal teams to continuously improve the advertiser experience. This role is based in our Mumbai office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own relationships with a portfolio of advertising partners, serving as their primary point of contact. Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products. Analyze campaign performance and provide clear, actionable recommendations to improve outcomes. Identify opportunities to expand partnerships through increased product adoption and incremental investment. Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value. Surface advertiser feedback and insights to inform product improvements and long-term strategy. Help build scalable processes and best practices that support the growth of OpenAI’s advertising ecosystem. You might thrive in this role if you: Have

Lead - Cargo Commercial & Business Development is responsible for driving growth and revenue through strategic business initiatives while ensuring the highest level of customer service is delivered. This dual role involves identifying and pursuing new business opportunities, fostering relationships with key stakeholders, and overseeing the customer service team to maintain service excellence. Source: Adani Group | Job ID: 56665

• You will be responsible for analyzing business requirements and providing solutions in respect of processes related to Contract Accounting • Your role will involve SAP configurations, creation of new programs or enhancement in existing programs to cater business requirements • You will be responsible for SAP integration with other systems like website, mobile app, KIOSKs, Payment Gateways, chatbot etc. • Also you will be responsible for SAP integrations with other SAP Modules like Billing, Customer Service, SAP C4C etc. Source: Adani Group | Job ID: 52598

• Customer Billing and Invoicing: Ensuring accurate and timely invoicing, including managing invoice discrepancies and adjustments • Billing and Invoicing for HT, LT and temporary illumination consumers, making refunds with appropriate checks • Prepare 26AS Reconciliations and maintain • Collections & Refunds: Managing the collection of payments, including coordination with internal & external stakeholders, addressing payment issues, handling payment disputes and processing refunds • Cash Application: Applying payments to specific invoices, ensuring accurate cash (all collection mediums) reconciliation, and resolving unapplied cash • Process Improvement: Identifying areas for improvement in the O2C process, implementing best practices, and streamlining workflows • MIS and Data Analysis: Analyzing key performance indicators (KPIs) related to O2C processes, such as Open BRS entries, Debtors Aging etc and prepare MIS Source: Adani Group | Job ID: 51915

The Incharge - Relationship Manager is responsible for building and maintaining strong relationships with customers, managing the entire customer lifecycle from booking to handover. This role involves overseeing customer interactions, addressing allotment issues, and ensuring a seamless onboarding and payment process to enhance overall customer satisfaction. Source: Adani Group | Job ID: 51453

The Relationship Development Manager – NRI Segment is responsible for building, nurturing, and strengthening long-term relationships with existing and prospective NRI customers. The role focuses on enhancing customer engagement through proactive communication, providing timely project updates, driving customer satisfaction, encouraging referrals and repeat investments, and positioning the organization as the preferred real estate partner within the NRI community. The objective is to create a seamless customer experience that fosters trust, loyalty, advocacy, and sustained business growth from the NRI segment. Source: Adani Group | Job ID: 55002

The Business Head - Lounges will be responsible for country operations, he/she is the key driver in expanding the business to new and existing locations, as well as building and maintaining customer relationships in the best interests of the business and company. The role will work to maximize operating performance, including achieving financial goals and driving each team to reach their full potential in various areas. Source: Adani Group | Job ID: 54608

The Incharge - Relationship Manager is responsible for building and maintaining strong relationships with customers, managing the entire customer lifecycle from booking to handover. This role involves overseeing customer interactions, addressing allotment issues, and ensuring a seamless onboarding and payment process to enhance overall customer satisfaction. Source: Adani Group | Job ID: 51452

Purpose To ensure accurate, timely, transparent, and regulatory compliant billing for all categories of consumers. This ensures revenue assurance, customer satisfaction, and financial sustainability of the distribution utility. Objective “Ensure financial integrity, regulatory compliance, and customer satisfaction by delivering accurate, timely, and transparent billing for all electricity consumers.” Source: Adani Group | Job ID: 47363

Sales - Pranaam role is responsible to drive the growth and excellence of Pranaam Services at a large airportby achieving revenue targets through strategic partnerships and business development initiatives. The role aims to ensure an exceptional customer experience by managing service delivery, optimizing operations, and maintaining quality standards. Additionally, the role is responsible for building strong stakeholder relationships, ensuring compliance, handling crises efficiently, and fostering team development to uphold a culture of continuous improvement and service excellence. Source: Adani Group | Job ID: 47724

The Regional Sales and Marketing Head is responsible for leading the sales and marketing function for the assigned region, ensuring revenue generation and brand positioning across residential and commercial projects. This role involves strategic planning, sales execution, team alignment, and delivering measurable results in line with business objectives. The role will also oversee marketing initiatives, customer engagement strategies, and loyalty portfolio management, ensuring top-line and bottom-line achievements. Source: Adani Group | Job ID: 56798

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity We are looking for a Senior Account Executive - Enterprise to join our extraordinary Sales team and help us drive the market amongst our growing customer base. Right now, companies across every size and vertical are focused on improving uptime & performance to ensure a phenomenal customer experience, gaining greater scale and efficiency through projects like AI adoption, multi-cloud ecosystem, accelerating time to market through digital channels , and speed and agility by embracing DevOps practices. With the massive market opportunity in front of us, there isn’t a more exciting time to join New Relic. Responsible for selling to all stakeholders within new accounts and crafting strategies to win new logos. Collaborate with all New Relic sales support resources (e.g., executives, demand generation, solution consulting) to support prospect interests. Understand how to position New Relic to beat the competition. What you'll do Expanding Top of Funnel – Complement centralized marketing campaigns with own prospecting, develop relationships and alignment at multiple levels – C level executive sponsors, influencers, and day-to-day users. Establish positive relationships that drive interest. Driving Account Acquisition – Own territory and cultivate relationships with all pertinent stakeholders within target accounts to maximize sales into new accounts with the objective of being part of the customers’ long-term business solution. Identify customer needs and then co

Lead the marketing, branding, partnerships, and experiential engagement agenda across MIAL and NMIAL. The role will be responsible for developing large-scale marketing campaigns, securing strategic brand partnerships and sponsorships, enhancing airport brand visibility, and creating unique customer experiences that drive passenger engagement, commercial revenues, and destination appeal. Source: Adani Group | Job ID: 55760