Customer Order Specialist Jobs

Job Title Customer Order Specialist Job Description Customer Order Specialist Manage sales orders to ensure the customer receives the products ordered at the right time and in the right place by handling efficient and effective order flow from the moment of receipt and processing up to delivery of goods and after sales Your role: Validate and process sales orders, including manual handling for customers without EDI. Check order availability, prepare delivery proposals, and liaise with the Supply planning team. Screen complex orders for technical and commercial accuracy. Manage special orders and combined shipments, ensuring on-time delivery Provide daily analysis, weekly root cause reports, and monthly order receipts and sales reports. You're the right fit if: You have a Bachelor's Degree in Management, Logistics, International Business or an equivalent academic field. You have +1 year of experience in order processing, account management or an equivalent mix of professional experience and academic studies. Your skills include knowledge in SAP. Proficient in Excel (V-look ups, IF and Pivot Tables). Preferably to have knowledge on AI Systems such as Copilot or ChatGPT. May be required to work overtime and/or during Panamanian holidays, based on business &/or d

Job Title Customer Order Specialist Job Description Customer Order Specialist As a Customer Order Specialist, you'll be responsible to provide operational support by ensuring that all customer purchases from booking to Confirmed delivery date appropriately follow Order Intake policies for the Hospital Patient Monitoring business unit. Your role: Verify order completeness and accuracy by checking product codes, quantities, and pricing in line with Order Intake Policies. Monitor and communicate the status of orders, from entry to confirmed delivery, to relevant stakeholders. Input customer purchase orders accurately into the processing system for new bookings and change requests. Serve as a liaison between functions throughout the order life cycle, resolving issues from intake to invoice creation. Escalate issues promptly to ensure customer satisfaction and contribute to process improvements within Philips Lean culture. You're the right fit if: You posses a High School Diploma, Vocational Education or Bachelor's Degree in Business Administration, Supply Chain, Logistics o

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. You will report to our Manager of Order Operations based in Costa Rica. This role is eligible for remote work within Costa Rica. You must reside in Costa Rica. You Will Support sales teams throughout the complete cycle, utilizing data audits to ensure 100% compliance with Smartsheet’s policy and customer needs. Master CRM/CPQ Infrastructure: Work within Salesforce.com & CPQ to assist sales, while identifying and reporting on system bottlenecks or data integrity issues. Operational Excellence & Metrics: Manage the daily approval process with a focus on SLA adherence and Turnaround Time (TAT) metrics. Analyze Complex Deal Structures: Customize order forms and provide guidance on complex deals, using analytical reasoning to balance commercial flexibility with financial risk. Cross-Functional Collaboration: Partner with Finance, Legal, and Professional Services to resolve transaction hurdles, acting as the primary point of contact for deal-related data reconciliation. Continuous Process Optimization: Proactively id

About Us Connected International, Inc. (Connected Cannabis Co.) is a leading vertically integrated cannabis company based in Sacramento and operating in California, Arizona, and Florida. With over 11 years experience, Connected specializes in breeding, growing, manufacturing, and distributing top-shelf cannabis through its state-of-the-art facilities and proprietary genetics. With over 250 employees across the United States, Connected maintains a strong presence in the industry across multiple markets. The company has recently expanded into Arizona and Florida with ambitious national expansion plans underway. Connected's mission has always been to breed, grow, and sell the best cannabis in the world, setting high standards for its products, people, and partners wherever we go. What You Will Do Greet all patients with a positive and warm welcome Operate front desk computer, check in patients, update patient files Process paperwork for new patients, data entry Provide all new patients with a brief explanation of services Knowledge Word, Excel, PowerPoint, Email Keep all online/paper menus current with daily offerings Consistently exemplify a teamwork attitude with management and coworkers to improve personal and store performance Communicate effectively with management and coworkers concerning business issues and opportunities Comply with all company policies and procedures, and follow all safety standards to ensure a safe work and shopping environment Support the Store M

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. We are looking for a highly organized and detail-oriented Order Management Specialist to join our fast-growing SaaS company. This role plays a critical part in the quote-to-cash workflow, ensuring accurate and efficient order processing and subscription setup which impacts invoicing coordination, and customer account management. You'll work cross-functionally with sales, finance, customer success, and legal teams to ensure a seamless experience as it relates to our deal validation and closure process. Responsibilities: Order Processing Accurately review and process orders received via Salesforce, checking for accurate product configuration, pricing, discounts, contract terms and customer information in accordance with com

About the Job: As the Order Management Specialist, you will ensure that system inputs are complete and accurate, orders are processed in a timely manner, work with the Deal Desk and Internal Systems team to resolve issues, and ensure accounts are provisioned. You will have excellent attention to detail, solve problems, and ability to multi task. Responsibilities: Order & Opportunity Review Review opportunities in Salesforce to ensure completeness and accuracy prior to downstream processing into NetSuite, validating pricing, product/SKU alignment, contract terms, and required fields. Review Annual Recurring Revenue (ARR) on opportunities to confirm accuracy and alignment with contract terms and pricing before deals proceed through the order-to-cash cycle. Create and monitor indirect sales orders via AWS Marketplace. Work with AWS Support to resolve any offer issues or errors. Identify, troubleshoot, and resolve data discrepancies or missing information before orders progress through the order-to-cash cycle. Serve as a quality checkpoint between deal closure and financial system entry, minimizing rework and downstream billing errors. Provisioning & Deal Documentation Review and approve provisioning details to ensure customer setup aligns with the terms of the executed agreement. Partner with Sales, Customer Success, and Deal Management to confirm that all required documentation (order forms, amendments, approvals, contracts) is complete, accurate, and obtained prior to

About the Job: As the Order Management Specialist, you will ensure that system inputs are complete and accurate, orders are processed in a timely manner, work with the Deal Desk and Internal Systems team to resolve issues, and ensure accounts are provisioned. You will have excellent attention to detail, solve problems, and ability to multi task. Responsibilities: Order & Opportunity Review Review opportunities in Salesforce to ensure completeness and accuracy prior to downstream processing into NetSuite, validating pricing, product/SKU alignment, contract terms, and required fields. Review Annual Recurring Revenue (ARR) on opportunities to confirm accuracy and alignment with contract terms and pricing before deals proceed through the order-to-cash cycle. Create and monitor indirect sales orders via AWS Marketplace. Work with AWS Support to resolve any offer issues or errors. Identify, troubleshoot, and resolve data discrepancies or missing information before orders progress through the order-to-cash cycle. Serve as a quality checkpoint between deal closure and financial system entry, minimizing rework and downstream billing errors. Provisioning & Deal Documentation Review and approve provisioning details to ensure customer setup aligns with the terms of the executed agreement. Partner with Sales, Customer Success, and Deal Management to confirm that all required documentation (order forms, amendments, approvals, contracts) is complete, accurate, and obtained prior to

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. What you'll be doing: Team Supervision & Leadership Lead, mentor, and evaluate a team of OTC Billing Specialists. Set daily, weekly, and monthly performance targets (KPIs) for the billing team and monitor progress. Standardize training materials and ensure the team is cross-trained on various OTC workflows and customer portfolios. Order-to-Cash Billing Operations Oversee the end-to-end billing workflow, ensuring sales orders, contracts, and shipping/delivery data are accurately converted into customer invoices. Review and approve high-value invoices, credit/debit memos, manual adjustments, and cancellations

Customer Operations Specialist Description - HP is ranked among the Top Companies to work. Among the recognitions include, One of the World’s Most Attractive Employers by Universum Global, One of the Top Companies for Women Technologists by Anita Borg Institute, One of the Top 10 Fortune 500 Companies Millennials are most excited to work for by SurveyMonkey, and Working Mother 100 Best Companies for 27 years. Furthermore, HP has received two consecutive Diversity Leader Awards from Profiles in Diversity Journal. HP was also awarded the Gold Medal by World Environment Center for International Corporate Achievement in Sustainable Development. Applies basic foundation of a function's principles, theories and concepts to assignments of limited scope. Uses professional concepts and theoretical knowledge acquired through specialized training, education or previous experience. Develops expertise and practical knowledge of applications within business environment. Acts as team member by providing information, analysis and recommendations in support of team efforts. Exercises independent judgment within defined parameters. Responsibilities: Acts as a first point of contact for regular, on- going customer accounts on daily operational matters. Resolves operational issues that may arise from the end-to-end sa

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Customer Success Operations Specialist , you play a pivotal role in ensuring Micron's customers receive superior service and support. Your primary responsibility is to drive customer satisfaction and loyalty, while also contributing to Micron’s financial goals and optimizing revenue. You will optimize the order process to improve efficiency and take full ownership of resolving customer issues promptly and effectively. You will build and maintain a robust network of contacts within internal teams, fostering collaboration to support and enhance customer experience. Your efforts will ensure that every interaction with Micron’s customers is exceptional, driving customer success and satisfaction. Additionally, you will collaborate with both internal and external customers

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. As Customer Success Renewal Specialist, you will support the Customer Success Organization in driving a high volume portfolio of customer renewals proactively and at scale. The ideal Renewal Specialist is an experienced professional with an understanding of the SaaS contracting space. You will resolve a range of issues in creative ways while mitigating risk and providing a world-class renewal experience for our customers. This role will report to our Sr. Manager of Renewal Management in Costa Rica and this role is based in San José, Costa Rica. This role has flexibility to work remotely, but will need to be able to come into the office as required for training and business needs. You Will: Prepare and deliver high-volume renewals while handling continual customer requests and internal queries Work directly with customers to negotiate the renewal, including pricing and service term discussions Understand and align customer’s business needs and goals to generate renewal quotes Ensure that renewals are closed

JOIN OUR TEAM As a Customer Care Front Office Specialist , you are part of the team that creates the everyday customer experience at Westwing. You will support our customers throughout their journey, resolving issues and ensuring every interaction feels personal, helpful, and effortless. Your day-to-day work covers the full range of customer care, from product and order enquiries to delivery topics, returns, and complex escalations. Working closely with internal teams, you will deliver premium service with empathy and reliability to elevate the brand experience for design lovers. This position is permanent and based in Munich . WHAT YOU'LL DO Deliver exceptional, daily customer support across all touchpoints of the customer journey Resolve customer enquiries regarding orders, products, deliveries, returns, and complaints efficiently Provide personalised, high-touch support for high-value customers to foster brand loyalty Take ownership of complex cases and escalations to ensure swift and satisfactory resolutions Collaborate closely with logistics, operations, and internal stakeholders to solve operational issues Identify recurring customer pain points and leverage AI and automation tools to optimise support workflows and service quality YOU COME WITH Practical experience in customer care, customer service, hospitality, or a similar customer-facing role Strong customer-centricity, genuine empathy, and a high-performance mindset Passion for or strong interest in the interior, f

About Infinitum Infinitum is a pre-IPO climate-tech company reinventing the electric motor. We are backed by a distinguished group of strategic partners and some of the world's most influential climate funds, with strong traction in shipments and several major customer wins. The market now recognizes the value of our technology and the impact it will have on the future of the industry. We have a world-class R&D organization, an extensive patent portfolio, and a strong leadership team scaling the company across all functions. We are headquartered in Austin, TX and operate a state-of-the-art manufacturing facility in Saltillo, Mexico, with room for significant expansion. Increasingly, end customers are willing to pay a premium for solutions featuring "Infinitum Inside," and our OEM partners leverage that differentiation to win more deals at higher margins. In short, we've crossed the chasm — and we are now scaling our team substantially. We're looking for people who are passionate about rapid growth, eager to learn, and excited to tackle the challenges ahead. The Role The main function of the Global Fulfillment and Logistics Specialist is to coordinate and expedite shipment scheduling and inventory movements. This role is responsible for creating, distributing, and executing the shipping plan, sales order fulfillment, and compiling reports on inventory levels. You will work daily with transportation providers, third-party logistics (3PL) partners, and internal teams

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! Responsibilities of the Security Support Specialist include, but are not limited to: Greet and assist employees and vendors, in a friendly and efficient manner, leaving a positive first impression. Monitor emails and phone correspondence to requests and inquiries appropriately. Monitor and manage physical security work order system and fulfill and response appropriately or redirect work order tickets to appropriate service group. Act as a primary resource for employees and vendor physical access badge requests or related questions Management of the employee and visitor badging/ID system/software (creation/termination/data entry/etc.). Respond to incidents including property emergencies. Maintain clear, accurate log

The Global Clinical Supply (GCS) Automation Solutions Specialist will leverage qualified automation platforms to design and maintain forms, templates, and workflows across a broad range of projects that advance the business digital transformation goals. For this position, candidates will need to be well versed in workflow digitization/automation tools and techniques, familiar with the Microsoft suite of applications, operate independently, be a creative problem solver, and have a willingness to continuously learn in order to successfully deliver optimal solutions across a diverse and dynamic portfolio. This role requires providing support across other global time zones based on business need, specifically from 8:00 p.m. to 5:00 a.m Philippine Time or 9:00 p.m. to 6:00 a.m. Philippine Time (equivalent to 8:00 a.m. to 5:00 p.m. U. S. Eastern Time). Role Responsibilities Perform implementation and maintenance of Document Automation, and Workflow Business Enablement solutions Implement GCS SharePoint Sites and SharePoint based workflows using PowerApps / Power Automate Work with business Subject Matter Experts (SMEs) and Business Analysts (BAs) to ensure requirements are well defined and understood In partnership with Digital, support all aspects of the system change control process (prioritization of new functionality, definition of user requirements, User Acceptance Testing, System Development L