Operations Agent Jobs

Position Overview: As a Delivery Analyst you are intense about technology and exceed all expectations with your clients, from deadlines to deliverables. This position is responsible for executing and delivering operations risk management solutions. This role is expected to be an expert in the Diligent Operational Risk Management solutions and collaborate with internal teams to get the job done. Key Responsibilities Utilize your product and domain expertise to deliver the customer requests and create a delightful customer experience. Responsible for the timely and quality delivery of the services requested by customers. Collaborate with Customer Success Managers, Senior Managers and Managers to ensure any new service requests are handled appropriately or routed the request to the correct teams. Document and maintain the standard operating procedures for performing the customer specific request. Consult with the global implementation teams and customer success teams to provide technical guidance to the customer to leverage more value from the product. Required Experience/Skills 2-5 years of experience in an internal or external client-facing or consulting role Ability to effectively engage customer personnel in solution discussions to resolve issues regarding compliance, vendor management, information security and/or risk management requirements and goals. Strong passion for Compliance, Vendor management, Information security and/or Risk management field. Ability to work as part of a team to deliver in tight timeframes and respond quickly in an ever-changing environment Experience in Microsoft Office especially using Microsoft Excel Undergraduate degree in a relevant area (e.g. Business Administration, Compliance Management, Legal & Ethics, Supply Chain Management, Engineering, Information Security or MIS) is a plus. Preferred Experience/Skills Amazing communication skills Demonstrate effective time management and ability to multi-task in a fast-

Position Overview: As a Delivery Analyst you are intense about technology and exceed all expectations with your clients, from deadlines to deliverables. This position is responsible for executing and delivering operations risk management solutions. This role is expected to be an expert in the Diligent Operational Risk Management solutions and collaborate with internal teams to get the job done. Key Responsibilities Utilize your product and domain expertise to deliver the customer requests and create a delightful customer experience. Responsible for the timely and quality delivery of the services requested by customers. Collaborate with Customer Success Managers, Senior Managers and Managers to ensure any new service requests are handled appropriately or routed the request to the correct teams. Document and maintain the standard operating procedures for performing the customer specific request. Consult with the global implementation teams and customer success teams to provide technical guidance to the customer to leverage more value from the product. Required Experience/Skills 2-5 years of experience in an internal or external client-facing or consulting role Ability to effectively engage customer personnel in solution discussions to resolve issues regarding compliance, vendor management, information security and/or risk management requirements and goals. Strong passion for Compliance, Vendor management, Information security and/or Risk management field. Ability to work as part of a team to deliver in tight timeframes and respond quickly in an ever-changing environment Experience in Microsoft Office especially using Microsoft Excel Undergraduate degree in a relevant area (e.g. Business Administration, Compliance Management, Legal & Ethics, Supply Chain Management, Engineering, Information Security or MIS) is a plus. Preferred Experience/Skills Amazing communication skills Demonstrate effective time management and ability to multi-task in a fast-

Position Overview: As a Delivery Analyst you are intense about technology and exceed all expectations with your clients, from deadlines to deliverables. This position is responsible for executing and delivering operations risk management solutions. This role is expected to be an expert in the Diligent Operational Risk Management solutions and collaborate with internal teams to get the job done. Key Responsibilities Utilize your product and domain expertise to deliver the customer requests and create a delightful customer experience. Responsible for the timely and quality delivery of the services requested by customers. Collaborate with Customer Success Managers, Senior Managers and Managers to ensure any new service requests are handled appropriately or routed the request to the correct teams. Document and maintain the standard operating procedures for performing the customer specific request. Consult with the global implementation teams and customer success teams to provide technical guidance to the customer to leverage more value from the product. Required Experience/Skills 2-5 years of experience in an internal or external client-facing or consulting role Ability to effectively engage customer personnel in solution discussions to resolve issues regarding compliance, vendor management, information security and/or risk management requirements and goals. Strong passion for Compliance, Vendor management, Information security and/or Risk management field. Ability to work as part of a team to deliver in tight timeframes and respond quickly in an ever-changing environment Experience in Microsoft Office especially using Microsoft Excel Undergraduate degree in a relevant area (e.g. Business Administration, Compliance Management, Legal & Ethics, Supply Chain Management, Engineering, Information Security or MIS) is a plus. Preferred Experience/Skills Amazing communication skills Demonstrate effective time management and ability to multi-task in a fast-

About the Team The In-Store Sales Development team at DoorDash supports and scales the SevenRooms platform by connecting hospitality operators with powerful tools to own guest relationships and streamline in-store operations. As part of DoorDash’s broader sales organization, this team plays a critical role in driving top-of-funnel growth and building strong, hyper-local relationships with restaurants across the U.S. About the Role As a Sales Development Representative (SDR) , you’ll be the first point of contact for hospitality operators exploring SevenRooms and DoorDash’s In-Store solutions. You’ll own the early stages of the sales process — researching prospects, identifying decision-makers, qualifying interest, and securing meetings for field sales partners across your assigned region. This role is ideal for someone who is energized by high-volume outreach, enjoys uncovering opportunities through conversation, and wants to build a strong foundation in sales. You’ll bring discipline and creativity to your outreach while gaining exposure to both inside and field sales motions within a fast-paced, growth-oriented environment. You’ll work closely with Sales leadership and field sellers to ensure a smooth handoff of qualified opportunities, while building core skills in prospecting, discovery, and storytelling. We expect this role to be flexible, with some time in office and some time remote. You will need the ability to travel as needed for in-person collaboration through trainings, offsites, team-building events, and other business-related necessities. You’re excited about this opportunity because you will… Prospect and qualify new merchants: Identify, contact, and qualify hospitality operators and key decision-makers through targeted outreach Drive high-volume outreach: Conduct consistent cold calling (including high daily dial volume) and email outreach to generate interest and book qualified meetings Partner with field sales: Collaborate closely with outside sale

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Samsara’s Scaled Customer Success team ensures customers adopt our platform, realize measurable business value, and renew and expand with confidence. Scaled Customer Success Managers pick up where our Implementation team leaves off, working closely with top customers to understand their fleet and unique challenges, advising on how to customize Samsara for their needs, and becoming their long-term partner. Your role will be cross-functional in nature, working alongside and connecting Sales, Support, Finance, Renewals, Sales Engineering, Customer Education and Product, enabling you to experience multiple aspects of a hyper-growth company from within. This position will take on a more technical approach to account management than a typical CSM, a successful candidate will be able to learn, understand, and convey the value of Samsara’s most complex products and features to our largest Mid-Market customers. This is a remote p

About the Role Global Safety and Security (GSS) protects our people, our sites, and the physical and logical systems that keep the business running. Our security and protection programs are never single-team efforts: one rollout can touch physical security operations, customer experiences, site readiness, hardware provisioning, networking, cloud infrastructure, identity, and the data platforms above them — spanning many countries, on timelines tied to leases, permits, and vendors. About the Team We are hiring a Staff Security Engineer to help design and deliver strategic and durable security services. You own the technical and architectural plan, strategic partner engagement with technology providers, the delivery sequence, the dependencies, and the program status leadership relies on. You are accountable for outcomes influencing teams that you don’t manage. You will collaborate with software engineers, third-party providers, physical security operations, project managers running site readiness and provisioning, and networking and cloud infrastructure partners, and you will keep managers, directors, and senior leaders informed. Security Enablement Engineering delivers security paved paths and capabilities that address systemic security issues through well-designed customer experiences, easy-to-adopt and robust, well-architected security solutions, systematically reducing organizational risk. You’re excited about this opportunity because you will… Own the design of our physical security systems integration layer — such as access control (PACS) and video management (VMS) platforms, the APIs they expose, and the connectors that carry their data into our systems of record. Own end-to-end design and delivery of multi-domain security services spanning physical security systems, hardware provisioning and site readiness, cloud and network infrastructure, identity and access management, key management, and the reporting/observability layers on top. You’ll bring experti

About the Role Chime is hiring a Workplace Experience Coordinator for our New York City office. You'll own a core set of the day-to-day operations of our recently opened 84,000 sq. ft. space, working closely with our Workplace Experience Lead based in New York City and our Regional Workplace Manager based in Chicago as part of a small, hands-on team. Our New York City office is still new, which means some processes and playbooks are already in place while others are continuing to evolve. That creates a lot of variety in the day-to-day and a real opportunity to shape how the space operates, how Chimers experience it, and how Workplace scales with the office as it grows. The details matter. We’re building a great experience for Chimers, and like any good product, that experience often comes down to the small things. We’re looking for someone who sees it that way - someone who understands that a restock, a room reset, or a quick follow-up may seem small on its own, but together – those moments shape the overall experience. Someone who treats the office as something they’re building, not just maintaining; who is curious about how things work, takes ownership of their scope, and raises issues early with enough context for the team to move quickly. This role is expected to be in the office five days a week. In this role, you can expect to: Create an exceptional day-to-day workplace experience in our New York City office, ensuring the space feels welcoming, functional, and ready for Chimers to do their best work Serve as a friendly and reliable first point of contact for workplace questions, requests, and onsite needs, helping Chimers navigate the office and connecting them to the right resources when needed Partner closely with Workplace Experience teammates and cross-functional partners, including Culinary, IT, People Experience, Safety and Security, and Internal Comms to create a seamless Chimer experience Support onsite meetings, team gatherings, events, an

Site Reliability Engineer, #1130 Application Monitoring • Production Support • Incident Management • Splunk • AppDynamics • ITIL • Root Cause Analysis • System Reliability • CBP/DHS Location: Ashburn, VA | Onsite, 5 days per week Shifts: 3:00 PM - 11:00 PM Sun thru Thurs 3:00 PM - 11:00 PM Tues thru Sat 11:00 PM - 7:00 AM Sun thru Thurs 11:00 PM - 7:00 AM Tues thru Sat Flexibility to support alternate shifts when coverage is needed is required. Clearance: U.S. Citizenship is required. Must possess a current CBP Public Trust, DHS clearance, or active Top Secret clearance with a background investigation completed within the past three years. Dev Technology Group is looking for a Site Reliability Engineer to join our mission-focused team supporting critical applications for U.S. Customs and Border Protection (CBP). In this role, you'll help keep essential systems running smoothly through proactive monitoring, incident response, troubleshooting, and coordination with technical support teams. You'll be part of a collaborative team responsible for monitoring applications around the clock, identifying potential disruptions before they become larger issues, and helping maintain the reliability of systems that support important government operations. We're looking for someone who enjoys solving problems, can manage multiple priorities, and remains focused when responding to time-sensitive technical issues. What You'll Be Doing: Monitor mission-critical applications and systems to identify performance issues, service disruptions, and potential outages before they impact operations. Respond to system alerts, troubleshoot incidents, assess severity, and coordinate timely resolution with application, infrastructure, and network support teams. Support the Passenger Services Program Directorate's (PSPD) suite of customer-facing applications, helping maintain system availability and performance. Track, document, and update incidents, including business impact, root cause, co

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members globally and rapidly growing Over $300 million raised in funding 3,000 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE ROLE: As a Recoveries Analyst, you’ll be working within Tide’s Financial Crime Operations team, supporting APP fraud recovery activities for both victim and perpetrator cases. You will play a key role in maximising recovery opportunities by investigating fraudulent transactions, engaging with sending and receiving financial institutions, and ensuring adherence to industry regulations and best practices. To succeed in this role, you'll need strong investigative skills, attention to detail, and the ability to make sound decisions in a fast-paced environment. You will work closely with internal stakeholders and external financial institutions to identify recovery opportunities, track recovery outcomes, and supp

Our Compliance Infrastructure team is responsible for the development and maintenance of systems, processes, and technologies that support our organization's compliance activities. This includes the Global Financial Crimes and Compliance Operations team, which manages financial crime risk and ensures compliance with anti-money laundering (AML), sanctions, and anti-bribery and corruption (ABC) regulations. Our Financial Crimes Compliance team is responsible for ensuring compliance with local laws and regulations in the countries where we operate. About the Role: Come join our International Sofia (Americas) compliance team supporting the Americas region. The Sofia (Americas) Financial Crimes Analyst will work remotely and will closely assist and directly report to the Financial Crimes Manager, who reports to the Head of Financial Crimes Investigations. The Sofia (Americas) Financial Crimes Analyst will assist with various assignments supporting the Compliance Program of the Company for the Americas clients (US & Canada). Responsibilities Review alerts for transaction flows of digital assets and fiat currency in order to identify risk and potential suspicious activity. Ensure compliance with current Anti-Money Laundering (AML) and Sanctions regulations, and other relevant legislation. Conduct account investigations and open source research in an effort to address any potential unusual activity. Perform due diligence on customers and review and investigate potential matches against sanctions and Counter the Financing of Terrorism (CFT) lists and ensure proper procedures are followed. Adhere to all policies and procedures. Maintain proficiency in all aspects of Bank Secrecy Act (BSA)/AML compliance; attend AML training as assigned by the Compliance Officer. Requirements In-depth knowledge of AML/financial crimes investigations. Minimum of 2 year

As an infrastructure support engineer, your daily responsibilities are integral to ensuring technical excellence and operational efficiency, particularly in cloud environments. Your contribution as a first responder extends to automating day-to-day operations, responding to and escalating production incidents, and assisting development teams in incident resolution. Entry-level consultants jumpstart their careers with our First Year Experience program: A year-long program that starts with Thoughtworks University, an immersive three-week training, plus monthly sessions dedicated to specific topics. And it’s important to call out that we consider tech talent from all walks of life. Whether you’re a computer science major with less than one year of professional experience, a coding boot camp graduate or a career changer who is working toward becoming a support engineer, you have the opportunity to grow in our community of passionate technologists. Job responsibilities Help with finding the root cause of incidents (RCA) and prepare reports to explain what happened and how to prevent it in the future. Assist in communicating with clients about incidents, answering their questions and explaining how issues are being resolved. Work alongside developers and service reliability engineers to improve the reliability of services by writing code for infrastructure and observability. Collaborate with development teams to document responses to different types of incidents and create runbooks (guides for handling common issues). Monitor how products and services are performing based on key performance indicators (KPIs) set by the business and take action when things go off track. Learn, digest and subsequently apply the latest technology thinking from our Technology Radar to solve client problems. Job qualifications Technical Skills You have less than one year of professional experience in technology. You’re eager to learn new technical skills and concepts. You’re curious about moni

Become a part of our caring community The Director, Provider Digital (Director, Product Management) will partner across business, technology, operations, marketing, analytics, and provider-facing teams to drive digital transformation, improve self-service adoption, enhance provider satisfaction, and deliver measurable business outcomes. You will oversee product management, user experience (UX), digital engagement, and provider-channel marketing capabilities to ensure coordinated, personalized, and impactful provider experiences. You will report to the AVP, Product Management. Lead 5 direct reports across Product Management and Design Lead the roadmap and delivery priorities for provider-facing digital platforms Partner with business, operations, technology, marketing, and provider-facing teams to understand needs and align priorities Define requirements, manage priorities, and guide digital product delivery Monitor platform performance, provider satisfaction, adoption, and operational measures Identify opportunities to improve provider experiences and digital self-service Support investment planning, delivery oversight, and continuous platform improvement Use your skills to make an impact Required Qualifications 10+ years of progressive experience in digital product management, digital experience, provider/customer experience, or digital engagement 5+ years of leadership experience leading cross-functional teams and enterprise-scale digital initiatives Demonstrated success developing and executing digital strategy, product roadmaps, and investment priorities that drive measurable business outcomes Experience partnering with senior leaders across business, technology, operations, marketing, and analytics to influence priorities an

Leidos is seeking a mission‑driven Systems Engineer to join our team at Hickam Air Force Base, Hawaii . This is a unique opportunity to support critical intelligence and C5ISR operations across the Pacific theater—work that directly strengthens national security and enables real‑time decision advantage for the warfighter. In this role, you’ll shape, integrate, and optimize advanced C5ISR/JWICS capabilities, collaborate with senior engineers across PACAF, and ensure the reliability of systems that keep information flowing where it matters most. If you thrive in fast‑paced operational environments, enjoy solving complex technical challenges, and want your work to have meaningful impact, this position offers that and more. What You’ll Do As a key technical leader, you will: Design and develop C5ISR/C4I system capabilities , ensuring they meet evolving mission needs. Build integration and implementation plans , including schedules for system upgrades and deployments. Evaluate COTS/GOTS technologies and recommend solutions that enhance performance and security. Track project progress , prepare milestone reports, and brief program managers and government stakeholders. Support system installation, testing, administration, maintenance, and programming across PACAF sites. Provide operational and maintenance support for C5ISR/C4I systems, including troubleshooting and network repair. Install and upgrade C5ISRO architectures as directed by government leadership. Coordinate with PACAF PA‑ESC, theater‑wide engineers, and government managers to align technical solutions across all sites. 🔧 Technical Expertise You Bring Strong knowledge of network protocols , Windows , Linux , and UNIX operating systems. Deep understanding of Intelink, intranet technol

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Registered Nurse (RN) – Utilization Management Join a dynamic healthcare team and make an impact on patient care from wherever you work. We are seeking an experienced Registered Nurse (RN) to support our 24/7 Utilization Management operations. In this role, you will use your clinical expertise to review cases, assess medical necessity, coordinate care, and help ensure members receive appropriate, high-quality healthcare services. What You'll Do Review clinical information and apply evidence-based criteria to support coverage determinations and care recommendations. Collaborate with providers, care teams, and internal partners to coordinate treatment and services. Identify opportunities to improve healthcare quality, outcomes, and benefit utilization. Refer members to appropriate programs and services that support their overall health needs. Serve as a clinical resource for utilization and benefit management questions. What We're Looking For - Required Qualifications Active, unrestricted RN license in your state of residence. 2+ years of RN experience in an adult acute care or critical care setting. Associate Degree in Nursing. Strong communication, multitasking, and computer navigation skills. Ability to work a designated schedule of 8:00 am to 5:00 PM

We anticipate the application window for this opening will close on - 3 Oct 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life The Facilities function is responsible for maintaining and optimizing building infrastructure, equipment, utilities, and support services to ensure safe, reliable, and efficient operations. This team oversees facility maintenance programs, capital improvement projects, contractor management, space planning, building systems, and workplace services that support day-to-day business operations. This onsite position is based at the distribution center in Swedesboro, New Jersey. The Senior Facilities Supervisor provides leadership for facility operations, maintenance activities, vendor services, and continuous improvement initiatives across the site. No travel is required for this position. The Senior Facilities Supervisor leads facility operations and maintenance activities to support a safe, compliant, and efficient workplace. This role oversees team performance, facility systems, contractor activities, maintenance planning, and site improvement projects while ensuring reliable building operations and service delivery. Primary Responsibilities Lead daily facilities operations and maintenance activities across building systems, equipment, and site services Supervise, coach, and develop facilities p