Senior Product Support Engineer Jobs

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. The Role As a Product Designer, you’ll own the design of complex, data ‑ rich experiences that support decision ‑ making for administrators and improve clarity and usability across our platform. You’ll work as a senior individual contributor within a cross ‑ functional product team : Design, Product, Engineering, bringing product design expertise to your product area. While Product Management owns roadmap direction and prioritisation, you will play a critical role in informing decisions through research, design exploration, and user ‑ centred evidence, translating complexity into intuitive, accessible solutions. This role sits within a newly established team focused on analytics, dashboards, and reporting, where you’ll elevate usability, interaction design, and data visualisation quality across StarRez products. What You Will Own Lead complex design initiatives from discovery through delivery, translating multi ‑ role, data ‑ heavy workflows into intuitive, scalable, and accessible experiences. Conduct and contribute to continuous discovery activities, including customer interviews, usability testing, and concept validation, surfacing insights that inform product decisions and reduce delivery risk. Partner with Product to support clear problem framing, hypotheses, and

Who we are About Bridge Bridge is building a new payments platform powered by stablecoins to make global money movement simpler, faster, and more accessible. Through our APIs, businesses can send and receive funds across borders, give customers access to dollars through virtual accounts, and disburse USD globally. We believe stablecoin rails will become a foundational part of financial infrastructure, moving and settling trillions of dollars worldwide. Bridge is helping bring that future forward. Our team has built financial infrastructure at companies including Coinbase, Stripe, Square, Brex, Upstart, DoorDash, and Airbnb. We are united by the conviction that stablecoins can materially improve how money moves around the world. What you’ll do Build and ship end-to-end product experiences across frontend applications, backend services, APIs, and data systems. Design reliable, performant, and intuitive interfaces for developers, operations teams, and end users interacting with Bridge products. Develop and maintain the APIs and backend systems that power global payments, virtual accounts, and payouts. Own projects from technical design through launch and iteration, often operating with substantial autonomy and without dedicated product management support. Debug and resolve production issues across the stack, with a focus on reliability, performance, and customer impact. Make thoughtful tradeoffs among business priorities, user experience, speed of execution, and long-term technical quality. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 6+ years of professional software-engineering experience. We are open to candidates across a range of seniority, from experienced individual contributors through senior technical leaders. Experience building and shipping production software

We are TRADER , a Canadian leader in digital automotive solutions. Our flagship brands - AutoTrader.ca , AutoSync , Dealertrack Canada and CMS - help Canadians buy, sell, and finance vehicles with confidence. Learn more at tradercorporation.com . As part of AutoScout24 group , Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond. As ( Senior) Data Analyst , you will establish and scale the analytical data foundations for our Fintech ecosystem across Dealertrack and CMS. You will work closely with product, engineering, and business teams to enable reliable, data-driven decision-making. Your work will support product strategy, fraud prevention, customer trust initiatives, and the modernization of our Fintech platforms. What you’ll do: Design, build, and own core analytical data models supporting consistent measurement across fintech products, including fraud prevention, transaction flows, and customer journeys Define and document KPI logic, metric definitions, and analytical standards to ensure a shared and trusted view of performance across fintech analytics Act as an analytical partner to Fintech product teams supporting Dealertrack and CMS, generating insights that enable data-informed product development, optimization, and prioritization Ensure product and business decisions are grounded in robust and reliable analysis across financial workflows Serve as a technical mentor within the analytics team, establishing best practices for analytical methodologies, data quality, and metric definitions in a regulated fintech environment Guide junior analysts on complex analytical problems and collaborate with cross-functional teams to strengthen data literacy and promote data-informed decision making What you’ll need 5+ years of experience in data analytics with strong ha

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Security Engineering is the engineering function inside the Plaid security org that focuses on developing the industry-leading security systems and infrastructure. Security Engineering owns most of Plaid’s security-related infrastructure: secure data storage, key management systems, internal identity platform, internal authentication systems, internal permission management, and internal authorization service. We develop solutions across data encryption, key management, access control, and data loss prevention to protect sensitive consumer data. We believe in the Zero Trust security model and are always looking for ways to improve our authentication and access control platforms. About the role: You will develop security capabilities to secure Plaid infrastructure and sensitive data access. You will lead the team’s strategic planning in collaboration with the manager and other senior engineers. You will own, maintain, and build Plaid’s security infrastructure and services like IAM Gateway, Key Management System and Network Firewall. You will consult with product engineers to ensure Plaid services meet security standards. You will help educate and support other engineering teams to improve security in

Location Qualifications: Bucharest (hybrid, 2 days in the office) About the position As an AI Engineer at Showpad, you will contribute to our AI and machine learning initiatives, working closely with cross-functional teams to develop and implement AI technologies that align with our business goals. You'll collaborate with experienced engineers to build impactful solutions and grow your expertise in a fast-moving space. You'll work with state-of-the-art technologies such as LLM models like LLama 3/3.1, Claude models, AWS Bedrock, AWS Sagemaker, and AWS OpenSearch. Our primary languages are Python, TypeScript, and Kotlin. The AI and Generative AI space is evolving rapidly, and so are we — we continuously update to the newest models, track emerging techniques, and engage in extensive experimentation with prompt engineering. Key Responsibilities Design, develop, and maintain AI models to solve complex business problems Contribute to projects from scoping through to release, under the guidance of senior engineers Support the performance and reliability of AI and machine learning systems Collaborate effectively across teams, sharing progress and surfacing blockers early Design, craft, and optimize prompts that guide our AI systems to generate accurate, informative, and creative outputs Contribute to engineering and product discussions, bringing fresh perspectives. Are you our next AI Engineer? Must haves Educational background in Computer Science, Machine Learning, AI, or a related field — or equivalent knowledge gained through hands-on experience Experience developing and implementing AI models and algorithms Good knowledge of Python Hands-on experience working with LLMs and other Generative AI models Experience working with AWS or other cloud providers Strong problem-solving skills and the ability to think critically and creatively Good communication and collaboration skills Nice to haves Experience building retrieval augmented generation (RAG) systems Experience with s

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. As a SE II Engineer, Platform you will play a critical role helping to advance Ripple's production infrastructure and release pipelines. Infrastructure Engineers at Ripple are a hybrid of systems and software engineers who support the design and lifecycle of our hosted products. You will work closely with product engineers to support their infrastructure needs, ideally in a self-service environment. What you’ll do: Contribute to platform features across compute, authentication, service discovery, observability, and redundancy Implement architectural solutions under the guidance of senior engineers, with a growing awareness of tradeoffs between scale, cost, and maintenance Support and mentor junior engineers through code reviews and knowledge sharing Help deploy an

FEQ427R368 The Impact You Will Have Databricks' Field Engineering organization is growing rapidly across the Americas (AMER), and our FE teams need enablement that meets them where they are: regionally relevant, technically deep, and aligned to how their Business Unit (BU) sells. This is a regional enablement role embedded in the AMER Enablement team. You will own the end-to-end FE enablement strategy for your AMER business unit, ensuring every Field Engineer (FE) in your segment can confidently qualify, position, demo, and defend Databricks in competitive situations. You will be the connective tissue between Global FE Enablement programs and the regional field, translating global content into regionally actionable assets, representing the field-readiness voice in BU leadership forums, and ensuring that when an FE walks into a customer meeting, they are prepared to win. You won't just run programs. You'll shape how enablement lands for hundreds of field engineers across your BU, working directly with Tech GMs and FE Senior Executives, Global FE Enablement, and cross-functional enablement peers (Sales, Customer, Partner) to drive measurable field readiness. This is an individual-contributor role: you lead through influence, SME communities, and the assets you build, not through direct reports. What You'll Do Own the regional FE enablement strategy for your AMER business unit, from foundational onboarding through advanced technical specialization and competitive positioning Execute and regionalize global FE programs: take global enablement content (technical foundations, product launches, certifications, specializations) and adapt it for your BU's specific sales motion, customer base, and competitive landscape Support product launch readiness for the field: ensure FEs in your BU are prepared for new product launches with regionally relevant talk tracks, demo environments, hands-on labs, and competitive positioning before GA Build and ship enablement at scale using AI:

About the Team The Applied team brings OpenAI’s technology to the world through products used by hundreds of millions of people and by developers and businesses building on our APIs. We work across research, engineering, product, policy, safety, and operations to deploy frontier AI systems responsibly and safely. The Trust & Safety Data Engineering team builds the data foundations that help OpenAI understand, detect, investigate, and mitigate abuse and safety risks across our products. We partner with Integrity, Investigations, Safety Systems, Product Policy, Privacy, Data Science, Engineering, and Data Platform to create reliable, privacy-safe datasets and pipelines for fraud and abuse detection, enforcement workflows, safety measurement, ML feature generation, launch readiness, and transparency reporting. About the Role We are hiring a Technical Lead Manager to lead and grow the Trust & Safety Data Engineering team. This is a hands-on leadership role for someone who can set strategy, shape data architecture, align senior stakeholders, coach engineers, and drive execution on high-impact data systems. You will help turn fragmented launch and incident support into durable, reusable, privacy-safe data foundations that Trust & Safety teams can rely on. The systems your team builds will help OpenAI detect risk, investigate abuse, power operational workflows, develop and evaluate safety models, measure interventions, support product launches, and report accurately on platform integrity. In This Role, You Will Lead and grow a high-performing Trust & Safety Data Engineering team. Define the roadmap and technical strategy for Trust & Safety data systems. Build canonical, privacy-safe datasets and pipelines for abuse detection, fraud detection, risk signals, enforcement, scaled review, transparency reporting, and safety monitoring. Create reusable foundations for Trust & Safety model development, including features, labels, training data, backtesting,

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We're looking for a Senior Technical Program Manager I to join our expanding Product and Innovation team. This position will manage programmes that span the entire Product, Engineering, and UX organisations. Interactions with and presentations to engineering teams, engineering leaders, product leaders, executives, and third-party vendors will be common. We are looking for a Senior Technical Program Manager who can bridge communication between technical teams and product-focused groups and leaders. You will work remotely from Bulgaria and will be reporting to the Director, Technical Program and Operations. You Will: Coordinate, monitor, and report on programme status across enterprise initiatives and external partner engagements, ensuring accurate and timely information reaches all relevant stakeholders. Lead project planning and provide structured support to engineering teams, developing schedules, adhering to milestones, and keeping team members aligned and on track across multiple concurrent workstreams. Design and implement scalable processes that support the organisation's rapid growth, applying strong planning and organisational skills to manage complexity across Product, Engineering, and UX. Recognise and prioritise issues as they arise, collaborating with cross-functional partners to drive timely and effective resolution. Identify risk factors across programmes, then develop and execute mitigation plans with independent judgement and clear analytical thinking. Drive regular status updates across stakeholder groups

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We're looking for a Senior Technical Program Manager I to join our expanding Product and Innovation team. This position will manage programmes that span the entire Product, Engineering, and UX organisations. Interactions with and presentations to engineering teams, engineering leaders, product leaders, executives, and third-party vendors will be common. We are looking for a Senior Technical Program Manager who can bridge communication between technical teams and product-focused groups and leaders. You will work remotely from Bulgaria and will be reporting to the Director, Technical Program and Operations. You Will: Coordinate, monitor, and report on programme status across enterprise initiatives and external partner engagements, ensuring accurate and timely information reaches all relevant stakeholders. Lead project planning and provide structured support to engineering teams, developing schedules, adhering to milestones, and keeping team members aligned and on track across multiple concurrent workstreams. Design and implement scalable processes that support the organisation's rapid growth, applying strong planning and organisational skills to manage complexity across Product, Engineering, and UX. Recognise and prioritise issues as they arise, collaborating with cross-functional partners to drive timely and effective resolution. Identify risk factors across programmes, then develop and execute mitigation plans with independent judgement and clear analytical thinking. Drive regular status updates across stakeholder groups

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. We are seeking a Senior Identity & Access Governance (IAG) Analyst to join our team and help advance Micron's IAG strategy and transformation initiatives. This role collaborates with security, architecture, engineering, and business functions. It serves as a trusted advisor and translates complex identity, access, and governance requirements into practical capabilities and strategic solutions. The role will lead pathfinding activities, support product and technology evaluations, develop arguments, and enable architecture decisions that build Micron's long-term IAG roadmap. This includes exploring emerging identity security trends, AI-enabled capabilities, and future-state governance models to ensure scalable, secure, and business-aligned outcomes. This is an excellent opportunity for a motivated professional to influence enterprise identity strategy, drive innovation, and help define the future of identity governance at Micron. Responsibilities: Partner with multi-functional collaborators to gather identity, access, governance, security, compliance, and business requirements and translate them into actionable solutions. Lead discovery and analysis efforts, evaluating emerging identity technologies, industry trends, vendor capabilities, and regulatory requirements. Support IAM strategy for AI-enabled and emerging technologies by assessing governance, risks, opportu

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Financial Partnerships team sits within the Global Partnerships organization and is foundational to Stripe’s success. Our team is responsible for developing and managing Stripe’s relationships with global and regional banks, card networks, and money movement product partners that enable Stripe’s product strategy and deliver new capabilities to Stripe users. Our team executes high-impact, cross-functional product partnership initiatives across existing products and early-stage financial products further up the stack. These partnerships have a significant impact on Stripe and are essential to offering products used by millions of Stripe users. What you’ll do We’re looking for someone to develop and execute high-impact initiatives and strategies with new and existing AMER bank partners. You’ll work closely with Product to support Stripe’s Treasury, Issuing, Capital, and Crypto businesses. This includes product development, defining and aligning on partner requirements, leading partner relationships to execute on those requirements, and negotiating, signing, and managing relationships with global partners to support Stripe’s growing MaaS product line. The role requires close coordination with cross-functional teams, including Product, Engineering, Legal, Finance, and Risk, as well as with partners’ senior executives. Responsibilities Manage Stripe’s critical bank partner relationships, with a focus on executing joint initiatives and launching ne

Cohorts: June (yearly) | Function: Multiple, apply once and tell us where you want to build About us Tamara is Saudi Arabia's first FinTech unicorn, on a mission to help people own their dreams by building the most customer-centric financial super app in the world. There's no playbook for that; our Tamarians are writing it as we go, and we believe potential should be stretched early. The Flagship Builders Program is our gateway for brilliant minds ready to kick-start their careers. Whether you're a recent graduate or early in your career with up to two years of experience, this is where you'll do real meaningful work, alongside some of the most ambitious people in the region. This year, we’re keeping things simple: one application gets you into the running for any area you’re interested in. Just share a bit about yourself, highlight what you’re great at, and tell us which teams get you excited. We want you to work on what you’re passionate about, so we’ll look at your interests to match you with a role where you can jump in and start building. Where You Could Build Product: Get hands-on with how a fintech unicorn builds products people actually love. You'll support Product Managers in shaping features used by millions of shoppers, drawing on data and customer insight to explore areas for improvement, conceptualise new products, and dive into a wide range of financial services, from personal banking to brand new fintech solutions. Engineering: Write code that ships. As part of our engineering team, you'll work alongside senior engineers on live projects, from feature builds to system improvements, gaining mentorship and real production experience from day one. Design: Help design the experiences behind a product millions of people trust with their money. You'll contribute to real flows and interfaces, working closely with Product and Engineering to build seamless fintech solutions. You will dive directly into uncovering user needs, mapping out core user journey

Cohorts: January & June (Yearly) | Function: Multiple, apply once and tell us where you want to build About us: Tamara is Saudi Arabia's first FinTech unicorn, on a mission to help people own their dreams by building the most customer-centric financial super app in the world. There's no playbook for that; our Tamarians are writing it as we go, and we believe potential should be stretched early. The Internship Program is built for students who don't want to sit on the sidelines. Our internships welcome undergraduate and postgraduate students alike (Master's, MBA, or PhD), and if you're hungry to apply what you've learned in a fast-moving, high-performance environment, this is where you begin. We treat our interns and co-ops as future builders, because in many ways, they already are. This year, we're keeping things simple: one application gets you into the running for any area you're interested in. Just share a bit about yourself, highlight what you're great at, and tell us which teams get you excited. We want you to work on what you're passionate about, so we'll look at your interests to match you with a role where you can jump in and start building. Where You Could Build: Product : Get hands-on with how a fintech unicorn builds products people actually love. You'll support Product Managers in shaping features used by millions of shoppers, drawing on data and customer insight to explore areas for improvement, conceptualise new products, and dive into a wide range of financial services, from personal banking to brand new fintech solutions. Engineering: Write code that ships. As part of our engineering team, you'll work alongside senior engineers on live projects, from feature builds to system improvements, gaining mentorship and real production experience from day one. Design: Help design the experiences behind a product millions of people trust with their money. You'll contribute to real flows and interfaces, working closely with Product and Engineeri

ABOUT THE BRAND: Callaway Golf Company is a premium golf equipment, gear and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. Through an unwavering commitment to innovation and premium craftsmanship, Callaway designs, manufactures, and sells high-performance golf clubs, golf balls, apparel, bags, and other accessories—setting the standard for performance in the game of golf. Our Mission: To create demonstrably superior and pleasingly different products powered by innovative technology and premium craftsmanship enabling golfers of all abilities to play their best and find more joy in the game. Our company is a blend of experience and diverse backgrounds, and together we look to leave the past behind while moving the game forward. For more information, please visit https://www.callawaygolf.com Executes standardized golf ball testing procedures with accuracy and efficiency, ensuring reliable and consistent data collection. Maintains testing equipment, documents results, and partners with engineers and senior technicians to support product development and performance validation. Technical Execution Perform established golf ball test methods independently and accurately. Maintain working knowledge of all standard test procedures. Utilize required software tools (Excel, Minitab, and other testing systems) for data entry and basic analysis. Perform preventative maintenance and calibration on most assigned equipment. Identify equipment or test abnormalities and escalate when necessary. Quality & Productivity Produce accurate, wel