Senior Product Support Engineer Jobs

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Job Description As a Senior/Staff Product Quality and Reliability Assurance Engineer (PQRA), you will support reliability qualification and quality monitoring of High Bandwidth Memory products (HBM), help develop product reliability methodologies, and respond to product deviations as they pertain to quality and reliability. You will establish and implement requirements, specifications and metrics such as Defects per Million (DPM), Failure in Time (FIT), and Lifetime. In this role, you will work with multi-functional Engineering teams to ensure product reliability methods are established and followed, perform risk assessments, and provide support for manufacturing teams regarding reliability issues. In this dynamic role, you will have opportunities to gain new product knowledge on an ongoing basis! You will: Conduct New Product Qualifications Define High Bandwidth Memory (HBM) qualification requirements Comprehend failures and failure rate within the scope of the qualification Perform risk assessment at all decision points within the qualification cycle Review qualification data and sign off that qualification requirements have been met Issue internal product release notifications for Qualification <

About the Team The Future of Computing Research team is an Applied Research team within the Consumer Devices group focused on developing new methods and models as we advance forward in our mission of building AGI that benefits all of humanity. As a Software Engineer on the Future of Computing Research team, you will work together with both the best ML researchers in the world and the greatest design talent of our generation to push the frontier of model capabilities. About the Role We are looking for a Software Engineer to join our team to build tools and services that enable AI research, evaluation, and data generation workflows. The best work in this role will start with an ambiguous design question and turn it into working research systems. You will work closely with researchers, designers, and engineers to build the evaluation systems, synthetic data generation pipelines, review tools, and supporting platform services. The goal is to make these workflows easier to create, run, and trust without requiring bespoke engineering support for each new design concept. You will help ensure that research artifacts have a clear lifecycle, runs are reproducible and observable, and results provide useful evidence for product and model-training decisions while the underlying systems remain reliable and reusable. This role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you will: Build web applications, APIs, data models, and backend services for AI research workflows. Build tools to author and manage evaluation tasks, rubrics, graders, suites, and rollout configurations, including workflows for publishing, versioning, auditing, and sharing research artifacts. Automate evaluation runs and generate useful reports for design, research, and engineering teams. Support synthetic data generation workflows for multimodal and conversational research, including tools that comb

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Data Engineering team builds and maintains the foundational datasets that power decision-making across Robinhood. We design reliable, scalable data systems that support product analytics, growth strategy, financial reporting, experimentation, and machine learning. The team partners closely with Product, Engineering, Data Science, and Finance to ensure accurate, well-modeled data is available to teams across the company. Our work directly influences how Robinhood measures performance, improves customer experience, and scales its products. As a Senior Data Engineer, you will design, build, and evolve core datasets that track product performance and company-wide metrics. You will develop scalable data pipelines that ingest application events and database snapshots into our data lake, ensuring high data quality and reliability. You’ll collaborate with application engineers to improve data generation patterns and with analytics teams to design intuitive, well-documented data models. This is an opportunity to shape the technical foundation that supports data-informed decisions across the organization! This role is based in our Menlo Park, CA office, with in-person attend

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Support Experience engineering organization builds and improves Stripe’s user support from end to end: how users get help within our products, how they get in touch with us when they have questions, and how our teams use internal tools to answer those questions. We’re accountable for the quality and reliability of this support stack and we use data and firsthand experience to continuously improve it. Providing great support to users of all sizes is culturally important to everyone at Stripe. We partner closely with Stripe’s design, product, and operational teams across a wide surface area: the external-facing support interfaces (https://support.stripe.com/), self-serve content, entry points, internal tooling, case routing, and helping product teams across the company reduce support volume by improving our products. We are also using the latest generative AI technologies to re-imagine support experiences, and are developing AI assistants for Stripe’s users and to help our operations teams be more productive. What you’ll do As a Staff Engineer on an established team, you will bring technical leadership and set the technical strategy and architecture for Stripe’s support products. You will mentor and grow senior engineers, build a culture of technical excellence, and serve as a role model for our high engineering standards. As a technical leader, you will drive fast-paced, sustained product deliv

Job Title: Java Microservices Developer - Bangalore About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Senior technology product owner (15+ years) with strong understanding of technology platforms and enterprise delivery within NatWest, responsible for translating Business intent into a prioritised, delivery‑ready backlog. Core responsibilities and skills: Owns the technology product backlog for ECDF, ensuring alignment to People Business outcomes, HR policy, and Digital X principles. Deep familiarity with NWG internal ecosystem including Workday (HCM/Talent), corporate SSO (Active Directory, PingFederate), security policies, and CTO / CDIO design governance. Experience operating within NWG assurance processes: DPIA/GDPR, recor

P - 1381 At Databricks, we are passionate about enabling Data & AI teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers, we leap at every opportunity to tackle technical challenges, from designing next-gen UI/UX for data interaction to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. About the Team The Backline Engineering Team serves as the critical bridge between Frontline Support and Engineering. We handle complex technical issues and escalations across the Data and AI ecosystem. With a strong focus on customer success, we are committed to delivering exceptional customer satisfaction by providing deep technical expertise, proactive issue resolution, and continuous platform improvements. We emphasise automation and tooling to enhance troubleshooting efficiency, reduce manual efforts, and improve the overall supportability of the platform and the health of our products. By developing smart solutions and streamlining workflows, we drive operational excellence and ensure a delightful experience for both customers and internal teams. As a Staff Backline Engineer, you will be a technical expert and escalation point for some of the most complex ML/AI issues. You will work across Support, Engineering, Product, and customers to troubleshoot difficult problems, reproduce issues, identify root causes, and drive them to resolution. What You'll Do Serve as a senior escalation point for complex ML/AI issues involving model training, inference, Model Serving, MLflow, Feature Engineering, with knowledge of Spark, Delta Lake, and distributed workloads. Perform deep technical investigations using logs, traces, metrics, profiling, configu

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a GQ FE Central QE Product Senior Engineer, you will lead network-level quality and reliability improvement initiatives to meet product, qualification, and customer requirements. This role goes beyond document-based quality work and requires strong technical depth in Front-End (FE) manufacturing, as well as the ability to influence and drive execution across a matrix organization. You will work closely with GQ, CPIE, Process Engineering (PE), and FE fab teams to establish and deploy best-known methods (BKMs), define clear line-of-sight metrics, and execute cross-functional action plans that improve product quality and reliability, and higher tier supply. You will also chair and facilitate network forums to align stakeholders, remove roadblocks, and ensure timely closure of issues and deliverables. Key program activities include driving cross-site benchmarking for F10 metallization and OMT expansion to ensure product quality performance matching across the network. Responsibilities and Tasks Drive alignment and collaboration guidance from Quality Organizations in FE Manufacturing, GQ, and PE. Develop, manage, and communicate strategic plan for high tier product grade yield, F10 metallization and OMT expansion equivalency program. Conduct analysis to identify cross-site gaps and support driving cross-site matching (e.g., quality/reliability indicators, yield/product grade performance), translating insights into prioritized actions and measu

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft connects people to transportation to change the way we live and get around our communities. We are looking for a Senior Staff Technical Program Manager who brings exceptional technical and analytical skills to drive execution across high-impact product initiatives. Come be part of a team at Lyft focused on enabling and empowering engineering teams to deliver at scale. Technical Program Managers at Lyft drive cross-functional initiatives, leveraging strong leadership, planning, communication, and collaboration skills. Our TPMs are technically strong with deep product and software engineering experience. They are problem solvers who make things happen by setting clear goals and inspiring teams to deliver. TPMs at Lyft are both strategic and tactical, doing what it takes to successfully deliver top-priority programs that have a material impact on the business. This role will support product-facing teams within Rideshare, focusing initially on the Partnerships, Loyalty and Payments organization, where you will be responsible for helping them to create a singular loyalty offering that is accessible, emotional, rewarding, and which makes it simple to choose Lyft. You will collaborate with engineering, product, data science, design, analytics, and operations to drive iterative delivery that delights our riders and drivers. Responsibilities Lead cross-functional product initiatives from ideation through planning, execution, launch, and post-launch — ensuring alignment, accountability, and measurable outcomes at every phase. Provide hands-on support across all phases of the software development lifecycle, including project planning, resource allocation, progress tracking, risk mitigation, KPI ownership and measurement, and leadership communications. Partner with engineering, product, data science, design

What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible. We are seeking a Senior Mechanical Engineer to support new product development in genomics instrumentation. This is a highly technical mechanical design role focused on the development of custom mechanisms, precision motion systems, and electromechanical assemblies used in advanced instrumentation. The ideal candidate will be an engineer with experience designing motorized mechanisms and precision motion systems, including a strong understanding of system requirements, motion architecture, controls integration, structural design, and performance validation. The ideal candidate also has experience developing motion solutions from requirements through implementation and understands the engineering principles behind achieving precise, reliable motion in complex systems. Responsibilities Design and develop custom mechanical mechanisms for use in genomics instruments, including motion systems, precision assemblies, and fluidic or sample‑handling components. Integrate mechanical designs with electrical, firmware, and control systems Create and maintain 3D CAD models, engineering drawings, and support

Work Flexibility: Onsite ​​​ Schedule 1st Shift: Mon – Fri, 8am – 5pm Overtime based on business needs What you will do As the Senior EMC & RF Test Technician, you will contribute to global regulatory compliance efforts through the execution of testing activities, development of in-house laboratory capabilities, and support of projects that ensure products meet evolving international product safety and EMC standards.​​ ​​​Perform and document electromagnetic compatibility (EMC) and radio frequency (RF) testing on new and existing medical devices to demonstrate compliance with applicable domestic and international standards. ​Operate, maintain, troubleshoot, and verify EMC and RF laboratory equipment, including shielded rooms, EMC chambers, antennas, receivers, signal generators, amplifiers, and associated test instrumentation. ​Configure, build, modify, and verify product test setups and support equipment to meet EMC and RF testing requirements. ​Support the development, expansion, and continuous improvement of in-house EMC and RF testing capabilities to meet evolving technology and compliance requirements. ​Collaborate with engineering teams to develop test strategies, execute compliance testing, and support product development activities. ​Investigate, troubleshoot, and document test failures, observations, and anomalies, communicating findings and recommendations to engineering and project teams. ​Create, update, and maintain test procedures, protocols, job-aids, work instructions, and laboratory documentation in accordance with quality system requirements. ​Evaluate, recommend, procure, and maintain laboratory equipment, software, and tools necessary to support current and future EMC and RF testing capabilities. ​Identify and implement improvements t

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. 1. Advanced Package/Product Integration Drive package product integration for next-generation advanced packaging technologies. Identify integration risks and implement corrective actions during development. Support design rule development and package architecture optimization. Hiring Need: Current workload exceeds available engineering bandwidth, increasing program delay and technical risk exposure. 2. Cross-Functional Technical Leadership Act as primary interface among product engineering, process engineering, manufacturing, suppliers, and customers. Drive alignment on technical decisions and risk mitigation plans. Lead failure analysis and corrective action activities. Hiring Need: Growing project complexity requires additional senior technical leadership to avoid bottlenecks and improve execution efficiency. 3. Customer Support and Technical Engagement Support customer technical reviews and package feasibility assessments. Provide technical recommendations for package implementation and risk reduction. Address customer escalations related to package performance and reliability. Hiring Need: Increased customer interaction volume requires dedicated engineering support to maintain responsiveness and customer satisfaction. 4. Reliability Improvement Drive root-cause investigations for package failures. Improve package yield, reliability, and manufacturing robustness. Develop long-term corrective and preventive actions. Hiring Nee

As Zoox scales its autonomous vehicle programs, we are expanding and upgrading our manufacturing capabilities. In this high-visibility role, you will be the strategic TPM driving complex manufacturing infrastructure and capital expenditure (CapEx) projects from initial concept through final commissioning. You will serve as the critical bridge connecting Zoox's internal cross-functional engineering teams with external architectural, construction, and equipment partners, ensuring our capital investments translate into world-class production environments. In this role, you will: Manufacturing Project Lifecycle Management: Drive the planning, detailed engineering design, and execution for complex manufacturing facility upgrades and line implementation. External Partner Interface: Act as the primary technical liaison, managing relationships, schedules, and deliverables with external Architectural & Engineering (A&E) firms, general contractors, and equipment integrators. Cross-Functional Integration: Orchestrate tight alignment across Vehicle Engineering, Manufacturing NPI, Facilities, and Supply Chain to ensure facility infrastructure and layouts perfectly support product architecture and material flow. CapEx & Risk Mitigation: Own integrated program schedules spanning facility preparation through tool and equipment installation. Track heavy capital expenditure budgets and proactively resolve critical path risks to ensure seamless operational readiness. Qualifications: BS/MS in Industrial, Mechanical, Manufacturing Engineering, or a related discipline. 8+ years of TPM or operations experience, with a proven track record leading large-scale industrial CapEx projects or facility build-outs from concept to commissioning. Deep technical expertise in manufacturing integration, facility layouts, industrial automation, and equip

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. T Brand is a growing team of editors, designers, strategists, and more who create branded content across the gamut of The New York Times's advertisers. Our work takes many forms — reported articles, documentary videos, animations, photo essays, social posts, podcasts, interactive data visualizations, event activations and Newsroom sponsorships. The Studio is looking for a junior web engineer. As a Front-End Web Engineer, you will contribute to the development of our front-end products, including Paid Posts, the Flex Suite, and custom interactive applications. Working with senior engineers and your manager, you will implement responsive features, building modular components, and writing clean, maintainable, readable, and reusable code across our advertising templates. You will collaborate with the broader creative team, participates in code reviews, and grows their technical skillset across our modern front-end stack. This is a hybrid role based in our New York City Headquarters. You will report to the Director of Design. Responsibilities: Build features using modern technologies, and frameworks (e.g., React, Astro) to support product capabilities and performance. Create fluid animations and interactive visual elements using CSS and web animation libraries (such as GreenSock/GSAP). Implement front-end development for web products, including advertising templates and interactive single-page applications under technical guidance.

Become a part of our caring community Humana is committed to helping people achieve their best health by delivering innovative technology solutions that power exceptional member and provider experiences. The Director, Software Engineering (Platform & Tool Development) is a senior technology leader responsible for the engineering, architecture, development, delivery, and support of Humana's Enterprise Quality Engineering (EQE) technology ecosystem, including the Enterprise Quality Engineering Platform (EQE+), AI Workspace, AI-powered engineering tools, quality engineering applications, developer enablement solutions, automation platforms, and enterprise shared services. This leader will oversee multiple engineering teams responsible for designing, developing, modernizing, and operating business-critical platforms and applications that support quality engineering, automation, AI adoption, engineering productivity, and enterprise delivery excellence. The Director will provide both strategic and hands-on technical leadership, ensuring engineering teams deliver highly scalable, secure, cloud-native solutions that meet enterprise reliability, performance, and operational excellence standards. The role requires deep expertise in modern software engineering, cloud platforms, distributed systems, AI-enabled technologies, platform engineering, and application development. The Director will partner closely with Architecture, Product Management, Quality Engineering, DevOps, Security, Data & Analytics, and business leaders to deliver innovative technology solutions that accelerate Humana's digital transformation and engineering effectiveness initiatives. Key Responsibilities Engineering Strategy & Technology Lead

Warning: Fraudulent Job Adverts Beware of fraudulent activities claiming to represent Insurify. We are not associated with any entities soliciting personal information or payment. The safety of our job seekers is a top priority, and we actively work to prevent such incidents. Insurify will never request sensitive information or payment during the hiring process. Be cautious of text-only interviews, interviews conducted through Microsoft Teams, or suspicious offer letters. Why us? Insurify is one of America’s fastest-growing MIT FinTech startups and has been recognized as one of Inc. 5,000’s fastest-growing private companies in America in 2025, 2024, 2023, 2022 and 2021, Forbes Fintech 50 List for 2023, 2022, and 2021, Forbes Next Billion Dollar Startups of 2022 global and Top 100 InsurTech company. We’re changing the way millions of people compare, buy and manage insurance with artificial intelligence, technology, and superior product design. Our company vision is to be recognized as the preeminent and most trusted digital agent for insurance comparison, purchase, and management. Our team is critical to achieving our vision and fostering the right culture is essential to our team’s success. Join us if you like $1.3 Trillion market opportunity MIT alumni founders Female-led startup $130M total funding Strong leadership team with experience from many successful startups around the world How you will make an impact We're looking for a Senior HR Business Partner to support our Engineering, Product, Marketing, SEO/Content teams. As a senior member of the People & Culture team, you are a trusted advisor and strategic partner to leadership across these functions, in a fast-paced, digital environment. Success in this role requires a deep understanding of how technical teams operate, and the ability to turn business challenges into clear, practical solutions that can scale. You will be accountable for P&C delivery globally for these functions working with