Senior Product Support Engineer Jobs

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Quality Engineering team helps Airbnb build high-quality software efficiently. We enable Airbnb engineers to build highly testable systems by building and using tools leveraging AI. We own and continuously improve product test cases, automation coverage, test automation tools, environments, and frameworks. We navigate Airbnb’s massive codebase, identifying weak spots, and help design and implement testable fault-tolerant systems. The Difference You Will Make: Be a leader in Airbnb, leveraging AI to redefine and accelerate Quality Engineering As a Senior Automation Engineer, you will help us meet this challenge by building and maintaining automation coverage for features and releases. You will work directly with the product engineering team to develop and maintain our test tools, write and test product code, participate in design reviews to architect testable systems, and guide designs and code to enhance modularity and testability. You are eager to understand complex systems top to bottom and thrive working across technologies and codebases. In addition, you excel at working through ambiguity, concept validation, and implementing best-in-class solutions. As a global company, our mission is to develop and maintain the necessary quality engineering processes that scale to meet the needs of both our external customers and internal teams. We strive to ensure that our product and support workflows deliver a seamless experience for guests, hosts, and support agents. A Typical Day: Leverage AI and tooling to lead the implementation of a test automation strategy,

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We're looking for a Senior Solutions Engineer that will report to the Senior Director, Solutions Engineering. In this role, you will drive business development and sales growth by providing technical expertise, competitive positioning, and product evaluation support to prospective customers for the OneTrust AI-ready governance platform. Your Mission Serve as technical expert on systems integrations during major sales opportunities, including the preparation and delivery of proposals, product demonstrations, RFPs and custom proof-of-concepts evaluations to demonstrate OneTrust’s integration capabilities to meet client objectives Instrumental in technical deep dive discussions to architect integrations and advice customers on best practices Support Sales Teams with client meetings, presentations, and custom integration design options Coordinates with internal R&D, technical integrations, partner integrations teams to stay on top of product capabilities as well as future direction Conduct custom proof-of-concepts evaluations to demonstrate OneTrust’s integration capabilities to me

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Quality Engineering team helps Airbnb build high-quality software efficiently. We enable Airbnb engineers to build highly testable systems by building and using tools leveraging AI. We own and continuously improve product test cases, automation coverage, test automation tools, environments, frameworks. We navigate Airbnb’s massive codebase identifying weak spots, and help design and implement testable fault-tolerant systems. The Difference You Will Make: Be a leader in Airbnb leveraging AI to redefine and accelerate Quality Engineering As a Senior Automation Engineer, you will help us meet this challenge by building and maintaining automation coverage for features and releases. You will work directly with the product engineering team to develop and maintain our test tools, write and test product code, participate in design reviews to architect testable systems, and guide designs and code to enhance modularity and testability. You are eager to understand complex systems top to bottom and thrive working across technologies and codebases. In addition, you excel at working through ambiguity, concept validation, and implementing best-in-class solutions. As a global company, our mission is to develop and maintain the necessary quality engineering processes that scale to meet the needs of both our external customers and internal teams. We strive to ensure that our product and support workflows deliver a seamless experience for guests, hosts, and support agents. A Typical Day: Leverage AI and tooling to lead the implementation of a test automation strategy, cover

About the Team Data is at the foundation of DoorDash success. The Data Engineering team builds database solutions for various use cases including reporting, product analytics, marketing optimization and financial reporting. By implementing pipelines, data structures, and data warehouse architectures; this team serves as the foundation for decision-making at DoorDash. About the Role DoorDash is looking for a Senior Data Engineer to be a technical powerhouse to help us scale our data infrastructure, automation and tools to meet growing business needs. This is a hybrid position and you must be located in Sunnyvale, San Francisco, or Seattle. You're excited about this opportunity because you will... Work with business partners and stakeholders to understand data requirements Work with engineering, product teams and 3rd parties to collect required data Design, develop and implement large scale, high volume, high performance data models and pipelines for Data Lake and Data Warehouse Develop and implement data quality checks, conduct QA and implement monitoring routines Improve the reliability and scalability of our ETL processes Manage a portfolio of data products that deliver high-quality, trustworthy data Help onboard and support other engineers as they join the team We're excited about you because... 5+ years of professional experience 3+ years experience working in data engineering, business intelligence, or a similar role Proficiency in programming languages such as Python/Java 3+ years of experience in ETL orchestration and workflow management tools like Airflow, Flink, Oozie and Azkaban using AWS/GCP Expert in Database fundamentals, SQL and distributed computing 3+ years of experience with the Distributed data/similar ecosystem (Spark, Hive, Druid, Presto) and streaming technologies such as Kafka/Flink. Experience working with Snowflake, Redshift, PostgreSQL and/or other DBMS platforms Excellent communication skills and experience working with technical and non-tec

Location : Ghent, Belgium, hybrid model 2 days on-site or Bucharest, Romania, hybrid model 2 days on-site About the position We’re looking for a Senior Cloud Engineer to join our platform enablement team and help strengthen the infrastructure foundation our engineering organisation builds on. Our product teams own their AWS accounts, infrastructure and CI/CD pipelines. Rather than operating infrastructure on their behalf, our platform team provides the guardrails, reusable patterns and guidance that help them do that well. You’ll contribute hands-on work closely with other engineering teams. Key Responsibilities Build and improve shared AWS infrastructure, guardrails and reusable patterns across our multi-account environment. Support product teams as they build and operate their own cloud infrastructure. Work with serverless architecture, Kubernetes and infrastructure as code . Diagnose and resolve infrastructure and platform issues, including in production. Collaborate with engineering teams to unblock work, share knowledge and improve practices. Participate in operational support, including on-call and escalation rotations. Are you our next Cloud Engineer? Must haves Hands-on AWS experience, including serverless architecture and Kubernetes. Strong infrastructure-as-code experience. AWS CDK is preferred, or a similar tool is welcome. A platform engineering or enablement mindset: you help other teams build and operate effectively, rather than acting solely as a central DevOps function. Coding or scripting skills and a practical approach to troubleshooting production systems. Clear communication and the ability to learn unfamiliar systems with support from the team. Nice to haves Experience in a multi-account AWS environment; experience at our scale is not required. TypeScript and AWS CDK experience. Experience in a SaaS environment with autonomous engineering teams. Comfort using AI tools to support development and infrastructure work. Company Highlights:&nbs

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Auth0 Platform Observability team owns the observability tooling that monitors the Auth0 Platform, and we are looking for an Observability Engineer to help ensure our Product and Platform Engineers can monitor and observe our platform while we continue to rapidly ship software our customers love. Our engineers maintain and automate observability tooling for our entire platform, including metrics, logs, and traces. We are looking for engineers passionate about monitoring, observing, measuring uptime and availability, and ensuring platform stability. If you have experience within the Site Reliability Engineering (SRE) field or working as a Development Operations (DevOps) engineer, and you have a passion for Observability tooling, this position will allow you to further your learning and development in these areas. As a Senior Engineer on this team, you will act as a core technical leader. You will work cross-functionally to help integrate services with our instrumentation libraries, support product teams, and actively investigate incidents to identify our observability gaps. Responsibilities: Proven ability to champion observability best practices, acting as an educator who can effectively correct anti-patterns and teach other engineering teams how to build robust, standardized instrumentation. Be an expert in running services in production environments Contribute to the process of designing services for high growth and high availability. Provision, confi

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE We are seeking an experienced MDM Product Data Analyst to support the management, quality, governance, and transformation of product master data across enterprise systems. The role will work closely with Product, Business, Engineering, Data Governance, and technical teams to analyze complex product data, define and validate data quality rules, support MDM onboarding and migration, and drive resolution of data issues. The ideal candidate combines strong product data and MDM expertise with advanced SQL, analytical problem-solving, and practical use of AI/GenAI to improve data analysis and delivery. WHAT YOU'LL DO • Analyze, manage, and reconcile product master data across multiple source systems, MDM platforms, and downstream applications. • Leverage AI/GenAI tools to accelerate data profiling, analysis, data quality rule development, documentation, issue investigation, and root-cause analysis. • Translate business and product requirements into clear data requirements, attribute definitions, validation rules, and analytical specifications. • Perform detailed data profiling to identify quality issues, gaps, inconsistencies, anomalies, duplicates, and data integrity risks across product attributes and relationships. • Define, document, implement, and validate data quality rules covering completeness, accuracy, validity, consistency, uniqueness, and business-rule compliance. • Develop source-to-target analysis and reco

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. This role is in-person in the Bangalore office. No remote work is possible. THE ROLE We are seeking an experienced MDM Product Data Analyst to support the management, quality, governance, and transformation of product master data across enterprise systems. The role will work closely with Product, Business, Engineering, Data Governance, and technical teams to analyze complex product data, define and validate data quality rules, support MDM onboarding and migration, and drive resolution of data issues. The ideal candidate combines strong product data and MDM expertise with advanced SQL, analytical problem-solving, and practical use of AI/GenAI to improve data analysis and delivery. WHAT YOU'LL DO • Analyze, manage, and reconcile product master data across multiple source systems, MDM platforms, and downstream applications. • Leverage AI/GenAI tools to accelerate data profiling, analysis, data quality rule development, documentation, issue investigation, and root-cause analysis. • Translate business and product requirements into clear data requirements, attribute definitions, validation rules, and analytical specifications. • Perform detailed data profiling to identify quality issues, gaps, inconsistencies, anomalies, duplicates, and data integrity risks across product attributes and relationships. • Define, document, implement, and validate data quality rules covering completeness, accuracy, validity, consistency, uniqueness

We anticipate the application window for this opening will close on - 29 Sep 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life The Supplier Quality function partners with Contract Manufacturers (CMs), Original Equipment Manufacturers (OEMs), and critical suppliers to ensure the quality, compliance, and performance of externally manufactured products and components. This team works cross-functionally with Research & Development (R&D), Quality, Regulatory Affairs, and Operations to support product lifecycle activities, drive supplier performance improvements, and maintain compliance with applicable quality system and regulatory requirements. This position may be performed remotely anywhere within the United States. Travel up to 15% is required to support supplier audits, supplier performance reviews, business meetings, and cross-functional initiatives. The Senior Supplier Quality Engineer serves as the primary quality partner for strategic Contract Manufacturers and Original Equipment Manufacturers, ensuring supplier processes, products, and quality systems consistently meet Medtronic requirements. This role drives supplier quality performance, supports product and process changes, leads quality improvement initiatives, and provides technical quality guidance across supplier-related activities throughout the product lifecycle. Primary Responsi

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Growth Platform Engineering team builds the core systems and tools that drive user acquisition, engagement, and lifecycle growth at Affirm. Our platform enables personalized communications, intelligent experimentation, and scalable services that help customers discover and adopt Affirm’s products. We collaborate closely with Product, Data Science, and Experience teams to design APIs, event-driven services, and experimentation frameworks that reach millions of customers across thousands of merchants. This team’s work directly impacts how customers experience Affirm and fuels our long-term growth. We’re looking for a passionate Senior Software Engineer to design and build backend systems that power Affirm’s growth engine. This is a high-impact, cross-functional role that combines technical excellence with strong product intuition. You’ll contribute to scalable, secure, and extensible services that enable Affirm to reach new customers, improve engagement, and expand our product ecosystem. The systems you build will directly influence customer experiences and Affirm’s overall growth trajectory. What you'll do Drive planning and prioritization of projects based on product, technical, and business goals using data-driven decision making. Design and build scalable backend systems, APIs, and data models that power communications, experimentation, and personalization. Partner with Product Managers, Data Scientists, and Analysts to define and execute strategies for customer acquisition and engagement. Establish and uphold engineering best practices to ensure services are secure, observable, and performant at scale. Mentor and support junior engineers, contributing to a culture of learning, collaboration, and technical excellence. What we look for 6+ years of experience as a Software Engineer with

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Job Description Senior Software Quality Engineer Summary Do you want to shape how quality is built into PlayStation® peripherals and firmware, not just verify it at the end? Join the team crafting thoughtful test strategies for PlayStation® Link™ devices. Your work will directly support product performance, stability, and the overall player experience! We're growing the Quality Engineering team and looking for a senior engineer who enjoys owning test strategy for complex features, bringing clarity to unclear requirements, and helping the engineers around them grow. This role combines hands-on testing with technical leadership. You'll lead planning and testing for major features, partner with developers and product teams to build in quality early, and mentor other QEs as they develop. We value curiosity, continuous learning, and a thoughtful approach to quality at every stage. Responsibilities We test early, often, and across teams to help catch issues before they reach customers. • Own test strategy and test plans for major features, including end-to-end flows, and turn unclear requirements into concrete coverage • Lead test plan walkthroughs with developers, product managers, and other partners ahead of key release

The Atlas API Experience (APIx) teams are part of MongoDB Atlas Data Services, a diverse group of individuals who develop the capabilities to run MongoDB globally (see MongoDB Atlas ). Our software and services allow users to deploy fault-tolerant, scalable, globally distributed MongoDB clusters in minutes. APIx’s mission is to create delightful experiences that bring developers along on the journey from eager beginner to sophisticated MongoDB expert! As part of our team in APIx, you will be responsible for improving & extending our API platform & downstream tooling, such as the Atlas CLI . Our mission is to help Atlas customers automate their workloads easily through APIs & support internal teams contributing to the API. We are looking for passionate, intrinsically-motivated software engineers who lead by example, raise the bar for those around them, and want to make a broad impact. No prior experience with MongoDB technologies is required! During interviews, you will meet most of our team and have the opportunity to ask questions about working at MongoDB. We pride ourselves on our team's culture and on being an inclusive and collaborative group that Builds Together . This role can be based in our Dublin office or remotely within Ireland. What will you do? Propose, design, implement and support product features for the MongoDB Atlas API Platform & MongoDB Atlas DevTools, such as AtlasCLI Build tooling that enables MongoDB users and developers to succeed, using programming languages such as Java, Go, Python & Javascript/Typescript Design and develop software integration components utilizing MongoDB’s technology (i.e. database, mobile, search, etc.) in larger contexts and integrate into partner frameworks or solutions Mentor and provide technical guidance to other engineers through code and design reviews, pairing, and knowledge sharing Lead sophisticated projects end to end, breaking large efforts into incrementally shippable deliverables Investi

The Atlas API Experience (APIx) teams are part of MongoDB Atlas Data Services, a diverse group of individuals who develop the capabilities to run MongoDB globally (see MongoDB Atlas ). Our software and services allow users to deploy fault-tolerant, scalable, globally distributed MongoDB clusters in minutes. APIx’s mission is to create delightful experiences that bring developers along on the journey from eager beginner to sophisticated MongoDB expert! As part of our team in APIx, you will be responsible for improving & extending our API platform & downstream tooling, such as the Atlas CLI . Our mission is to help Atlas customers automate their workloads easily through APIs & support internal teams contributing to the API. We are looking for passionate, intrinsically-motivated software engineers who lead by example, raise the bar for those around them, and want to make a broad impact. No prior experience with MongoDB technologies is required! During interviews, you will meet most of our team and have the opportunity to ask questions about working at MongoDB. We pride ourselves on our team's culture and on being an inclusive and collaborative group that Builds Together . This role can be based in our Dublin office or remotely within Ireland. What will you do? Propose, design, implement and support product features for the MongoDB Atlas API Platform & MongoDB Atlas DevTools, such as AtlasCLI Build tooling that enables MongoDB users and developers to succeed, using programming languages such as Java, Go, Python & Javascript/Typescript Design and develop software integration components utilizing MongoDB’s technology (i.e. database, mobile, search, etc.) in larger contexts and integrate into partner frameworks or solutions Mentor and provide technical guidance to other engineers through code and design reviews, pairing, and knowledge sharing Lead sophisticated projects end to end, breaking large efforts into incrementally shippable deliverables Investi

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Auth0 Platform Observability team owns the observability tooling that monitors the Auth0 Platform, and we are looking for an Observability Engineer to help ensure that our Product and Platform Engineers can monitor and observe our platform while continuing to rapidly ship software that our customers love. Our engineers maintain and automate observability tooling for our entire platform, including metrics, logs, and traces. We are looking for engineers passionate about monitoring, observing, measuring uptime and availability, and ensuring platform stability. If you have experience within the Site Reliability Engineering (SRE) field or working as a Development Operations (DevOps) engineer, and you have a passion for Observability tooling, this position will allow you to further your learning and development in these areas. As a Senior Engineer on this team, you will act as a core technical leader. You will work cross-functionally to help integrate services with our instrumentation libraries, support product teams, and actively investigate incidents to identify our observability gaps. Responsibilities: Proven ability to champion observability best practices, acting as an educator who can effectively correct anti-patterns and teach other engineering teams how to build robust, standardized instrumentation. Be an expert in running services in production environments Contribute to the process of designing services for high growth and high availability. Provisi

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Job Description As a Senior/Staff Product Quality and Reliability Assurance Engineer (PQRA), you will support reliability qualification and quality monitoring of High Bandwidth Memory products (HBM), help develop product reliability methodologies, and respond to product deviations as they pertain to quality and reliability. You will establish and implement requirements, specifications and metrics such as Defects per Million (DPM), Failure in Time (FIT), and Lifetime. In this role, you will work with multi-functional Engineering teams to ensure product reliability methods are established and followed, perform risk assessments, and provide support for manufacturing teams regarding reliability issues. In this dynamic role, you will have opportunities to gain new product knowledge on an ongoing basis! You will: Conduct New Product Qualifications Define High Bandwidth Memory (HBM) qualification requirements Comprehend failures and failure rate within the scope of the qualification Perform risk assessment at all decision points within the qualification cycle Review qualification data and sign off that qualification requirements have been met Issue internal product release notifications for Qualification <