Senior Product Support Specialist Jobs

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. As the Director of Engineering, Members Platform, you will lead the organization responsible for delivering seamless, secure, and frictionless consumer experiences for CLEAR’s members. You will own the platforms powering membership, identity proofing and biometrics—driving strategy, execution, and operational excellence at scale. What you’ll do: Define and execute the technical strategy and roadmap for CLEAR’s member-facing platforms, including membership, identity proofing and biometrics Lead and develop a team of Engineering Managers and senior ICs, building a high-performing organization focused on growth, accountability, and impact Partner cross-functionally with Product, Security, and Engineering leadership to align on priorities, architecture, and delivery of secure, scalable solutions Own vendor strategy and integrations across CRM, payments, and billing platforms, ensuring cost efficiency, reliability, and scalability Establish and uphold engineering standards, driving best practices in system design, reliability, observability, and operational excellence How you’ll measure success: Platform reliability and performance, including uptime, latency, and scalability of member-facing systems Delivery against roadmap commitments and successful execution of strategic platform initiatives Cost optimization and efficiency across vendor platforms and infrastructure Strength and growth of the engineering organization, including retention, engagement, and leadership development Adoption of engineering best practices and measurable improveme

FEQ128R5 Solutions Architect Greenfield Enterprise France The role is based in Paris or within commuting distance of the office. The Role As a Solutions Architect, you will lead the technical strategy for your Greenfield (New Logo) customers — owning architecture discussions, driving platform adoption, and serving as a trusted advisor to customer technical leads and architects. You combine deep technical expertise with strategic thinking to position Databricks as the foundation of your customers’ data and AI strategy. You are developing a technical specialization (archetype) and are recognized within your team for depth in a specific domain. The Impact You Will Have Own the end-to-end technical strategy for your accounts, from initial discovery through production deployment and consumption growth Lead complex architecture discussions — designing scalable, production-grade solutions spanning data engineering, ML/AI, and real-time analytics Serve as a trusted technical advisor to customer architects, engineering leads, and Directors Drive technical wins in competitive scenarios by demonstrating Databricks’ differentiation through custom-built solutions Develop and declare an emerging technical specialization (archetype) — becoming a go-to resource for your team in that domain Orchestrate cross-functional resources (DSAs, SSAs, Partners) to deliver comprehensive solutions for complex customer needs Influence product direction by providing structured feedback on customer requirements and competitive gaps What We Look For 6+ years in solutions architecture, data engineering, technical pre-sales, or a senior hands-on technical role Strong coding proficiency in Python and SQL — you must demonstrate live coding, debugging, and solution-building skills Deep expertise in distributed data systems architecture: designing scalable pipelines, streaming architectures, lakehouse patterns, and cloud-native data platforms Proficient on the Databricks Platform (or demonstrated ability

What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: VP, Revenue Operations Location: Remote US Compensation Range: $190,000 to $210,000 base plus bonus and equity What You’ll Do: Revenue Readiness owns how Huntress prepares revenue teams to perform. As Director of Revenue Readiness, you will set the vision and build the function that turns company priorities, process changes, product launches, and evolving selling expectations into a coordinated readiness strategy. You will lead across the revenue organization to establish the governance, operating standards, learning systems, and program discipline needed to prepare sellers and frontline managers consistently across roles, segments, motions, and geographies. You will shape priorities with senior GTM leaders, make clear investment and sequencing decisions, and lead your team and cross-functional partners through execution. Perfect Imperfection guide

As a Manager, Sales Development, you will hire, mentor, develop, and grow a team of Sales Development Representatives. This role impacts one of the largest lines of business in the company through prospect generation and sales pipeline volume, and contributes to molding the future Account Executives and leaders of our sales organization. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Hire, oversee, and train a team of Sales Development Representatives (SDR) Facilitate the ramp up for all new team members, teaching them how to assess company needs, cater strategically to each prospect, and handle potential objections Motivate your team to exceed objectives through coaching, regular broadcast of results, and creative incentives to meet all goals Provide growth opportunities for SDRs to develop into full-cycle sales representatives Develop and maintain accurate team forecasts for the senior leadership team Who You Are: Experienced in hi-tech direct sales Motivated by helping people grow Familiar with SaaS/Cloud and Salesforce Proven in your written and verbal communication Passionate about coaching, mentorship, and team management Able to work cross-functionally, leveraging your organizational and time management expertise Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply. Benefits and Growth: High income earning opportunities based on performance Opportunity for Presidents Club New hire stock equity (RSU) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Sales training in ME

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. About the role: We’re looking for a VP, Strategic Data Science to lead the strategic data-science capability within our Open Intelligence Solutions (OIS) domain. This is a newly defined senior leadership role for someone who can combine deep data-science expertise with strong media, marketing and commercial understanding . You’ll sit at the intersection of data science, product, clients and commercial strategy, turning complex data and business challenges into advanced modelling approaches, actionable insights and scalable analytical solutions. You’ll shape how we use data science to understand audiences and consumer behaviour, improve measurement and forecasting, automate consumer research, generate insight and develop synthetic populations and panels. This is not a role focused solely on technical delivery. You’ll be a senior strategic partner to clients and internal stakeholders, helping define what we should build, why it matters and how data science can create measurable business value . What you’ll do: Lead our strategic data-science capability Own the vision, strategy and operating model for da

FEQ128R7 As a Solutions Architect, you will lead the technical strategy for your customers — owning architecture discussions, driving platform adoption, and serving as a trusted advisor to customer technical leads and architects. You combine deep technical expertise with strategic thinking to position Databricks as the foundation of your customers’ data and AI strategy. You are developing a technical specialization (archetype) and are recognized within your team for depth in a specific domain. The Impact You Will Have Own the end-to-end technical strategy for your accounts, from initial discovery through production deployment and consumption growth Lead complex architecture discussions — designing scalable, production-grade solutions spanning data engineering, ML/AI, and real-time analytics Serve as a trusted technical advisor to customer architects, engineering leads, and Directors Drive technical wins in competitive scenarios by demonstrating Databricks’ differentiation through custom-built solutions Develop and declare an emerging technical specialization (archetype) — becoming a go-to resource for your team in that domain Orchestrate cross-functional resources (DSAs, SSAs, Partners) to deliver comprehensive solutions for complex customer needs Influence product direction by providing structured feedback on customer requirements and competitive gaps What We Look For 6+ years in solutions architecture, data engineering, technical pre-sales, or a senior hands-on technical role Strong coding proficiency in Python and SQL — you must demonstrate live coding, debugging, and solution-building skills Deep expertise in distributed data systems architecture: designing scalable pipelines, streaming architectures, lakehouse patterns, and cloud-native data platforms Proficient on the Databricks Platform (or demonstrated ability to achieve proficiency rapidly) with a developing technical specialization in one area (e.g., real-time/streaming, ML/AI, data governance, migrations)

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Sr. Staff Software Development Engineer to join our team. This is a hybrid role based in Bangalore, reporting to the Senior Manager in the Engineering department. You’ll collaborate with a diverse team of engineers to design, build, and deliver an innovative zero-trust cybersecurity product as part of the world’s largest cloud security platform. You will bring your vision and passion to our team of experts who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy. What you’ll do (Role Expectations) Partnering with Product Management to drive detailed product requirements Defining software design specifications and implementing bug free code using test driven methodology Looking for opportunities to refactor existing code in the interests of maintainability and reusability Collaborating closely with other cross functional engineering teams (security, UI,

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Sr. Staff Software Development Engineer to join our team. This is a hybrid role based in Bangalore, reporting to the Senior Manager in the Engineering department. You’ll collaborate with a diverse team of engineers to design, build, and deliver an innovative zero-trust cybersecurity product as part of the world’s largest cloud security platform. You will bring your vision and passion to our team of experts who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy. What you’ll do (Role Expectations) Collaborate with a diverse team of engineers to design, build, and deliver an innovative zero-trust cybersecurity product Write production-quality code in C and C++ for Linux-based systems Diagnose, troubleshoot, and resolve issues in complex distributed systems Who You Are (Success Profile) You thrive in ambiguity, comfortably building the path forward in a

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. Plaid's Startup Sales team helps the most innovative, high-growth companies across Europe become fintech-enabled. We partner with product, engineering, and commercial leaders at top startups and scale-ups to bring Plaid's platform into their stack, acting as strategic advisors and growth enablers as they build and scale. By expanding Plaid's reach into new use cases, sectors, and markets, we help advance our mission of unlocking financial freedom for everyone. We're looking for a Startup Account Executive to join our European Startup Sales team. You'll lead full-cycle sales with high-potential companies building the next generation of financial services, owning relationships from first touch through close. You'll run consultative sales motions with technical and commercial stakeholders at pace and volume. As a senior voice in the segment, you'll also help shape how Plaid scales its Startup motion across Europe as it grows. Responsibilities Identify and close new business with high-growth European companies Own the full sales cycle from sourcing and qualification through to contracting and handoff Guide product and engineering teams through technical evaluation of Plaid's APIs and

GAQ327R248 About the Role Databricks is looking for an experienced commercial attorney to join our Commercial Legal team, with a primary focus on supporting our Healthcare and Life Sciences (HLS) sales teams. Our HLS customers - health systems, pharmaceutical and biotechnology companies, medical device and diagnostics companies, payers and health services companies, healthcare technology and data companies, and clinical research organizations - bring some of the most complex and interesting legal work on the commercial team. The customers on the other side of the table are sophisticated and heavily regulated, with specific compliance, privacy, and security requirements that need to be understood and addressed. You'll work side-by-side with Sales to lead negotiations, shape deal strategy, and address the issues that matter most to regulated customers - from HIPAA and data privacy to AI terms and security requirements. The role requires strong commercial judgment, the ability to build trust with sales teams and customers alike, and a practical approach to risk. You'll also have a front-row seat to how AI is transforming legal work. Our team is actively building and using AI-powered tools for contract review, research, drafting, and knowledge management, and you'll be part of shaping what that looks like. This position reports to the Senior Director & Associate General Counsel, Commercial. The impact you will have: Lead complex commercial transactions from first engagement through signature, including drafting and negotiating SaaS MSAs and related security and privacy terms, as well as order forms, statements of work, and related transaction documents Negotiate healthcare-specific agreements and provisions, including business associate agreements, healthcare data privacy and security terms, and regulatory compliance requirements Partner closely with Sales, Deal Desk, Finance, Security, Privacy, Product, and other stakeholders to resolve issues that affect dea

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a member of the GTM team at Anthropic, you will be a Staff Forward Deployed Engineer (FDE) who embeds directly with our most strategic customers and leads the technical direction of their AI adoption. Customers bring you in to lead, not only to implement: you decide what should be built, and then make sure it gets built well. You will work with customer teams to ship advanced AI applications that solve real world business problems, and guide the architecture and advisory work that surrounds those builds across an account. Working closely with our Research, Product, and Engineering teams, you'll combine engineering expertise, an understanding of frontier AI applications, and customer-facing skills to understand customer workflows and develop innovative solutions that address complex business challenges while maintaining our high standards for safety and reliability. You will sit at the frontier of enterprise AI deployments and help shape our forward-deployed motion as it scales. We expect Staff FDEs to set direction under ambiguity and represent Anthropic at the highest level in customer environments. In this role, you guide architecture and build initiatives across workstreams, working directly with senior technical and business stakeholders and owning outcomes that span an account's roadmap. You don't need to have shipped agents to production. You do need deep experience building and operating production systems, hands-on time with agents, and the judgment to lead architecture and advisory work with enterprise customers. Responsibilities Own technical strategy for a key account or vertical, in partnership with accou

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Role Purpose The Head of Enterprise Fulfilment Accounts is the primary, front-facing operational account leader responsible for managing strategic partnerships with our most prestigious global brand clients. Acting as the executive bridge between tier-one enterprise clients and our fulfilment infrastructure, this role leads operational governance, service delivery, and business requirements planning. The post-holder is dedicated to understanding client commercial objectives, shaping operational solutions, and holding internal warehouse operations accountable to contracted service level agreements (SLAs). The ideal candidate blends high-touch client relationship management with a robust operational command of high-volume fulfilment, eCommerce logistics, and multi-channel distribution. Key Responsibilities Strategic Client Account Management & Operational Governance Executive Client Ownership: Serve as the principal operational interface and trusted advisor for senior client stakeholders, including Supply Chain Directors, Heads of Logistics, and VPs of eCommerce. Governance Framework: Lead the cadence of operational governance, including regular operational syncs, Monthly Performance Reviews, and strategic Quarterly Business Reviews (QBRs). Operational Voice of the Customer: Advocate for client priorities within internal operations, ensuring warehousing and logistics teams understand upcoming commercial initiatives, product roadmaps, and service expectations. Incident Management & Escalation: Se

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta’s Sales Development Representatives are high energy professionals that drive the demand, awareness, and interest for our market-leading cloud Security solutions. You will partner and collaborate closely with members of our Account Executive and Marketing teams to generate qualified sales leads, set meetings, and yield new deal opportunities. We're looking for professionals with strong organizational and follow up skills who work well in a team What you'll do: Uncover and approach prospects to generate new business opportunities to fuel the sales pipeline Help create and prioritize strategic target account lists within a defined territory Research and build new and existing accounts (i.e.: adding contacts, emails, strategic calling) Conduct high-level conversations with Senior Executives in prospect accounts Evangelize Okta and the On-Demand mode Achieve monthly quotas of qualified opportunities and closed business Who you are: Previous prospecting experience Experience in working to sales targets, KPIs or under time pressure would be a plus Salesforce.com experience Excellent written/verbal communication skills Strong problem-solving skills Highly motivated, driven and self-starting individual who is goal orientated Ability to work in a fast-paced, team environment Ability to understand customer needs and meet that need with a successful product sale Excellent time management/organizational skills A passion for the Tech/ Saas

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,700 Qontoers serving over 750,000 customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a Backend Engineer Intern and help build the financial features our customers use every day. You'll work in a squad with full ownership of its product scope, learning on real production code with senior engineers. This is an end-of-studies internship, though strong candidates at any level are welcome. ➡️ What you'll do Ship real features: You'll build and release features such as card authorization, transfers, onboarding or our payment gateway. Join the team from day one: You'll take part in the dailies and the team's regular processes like any other engineer. Learn from a dedicated mentor: A senior backend engineer will coach you through weekly one-on-ones and continuous feedback. Read, write and review production code: You'll work in Go and Ruby,

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Data Scientist on the Digital Experience Insights team, you'll lead high-impact analytics initiatives, turning complex data, platform, and time-series data into rigorous predictive models, causal inferences, and strategic product metrics. You'll also apply advanced statistical and quantitative research methods to some of our most complex datasets, but the core of the role is turning that analysis into decisions leadership can act on. This role sits within a fast-moving analytics organization where the specific problems shift over time, so we're looking for someone with strong research rigor who can adapt it to whatever question is in front of them. WHAT YOU'LL DO Advanced Predictive & Statistical Modeling: Develop ML models spanning predictive modeling, time-series prediction, clustering, churn reduction, anomaly detection, and recommendation systems. Quantitative Research: Apply advanced computational methods and statistical techniques, including multilevel models and Statsmodels, to massive datasets. Executive Visualization: Create executive-level visual analytics that make complex findings accessible to senior stakeholders. Stakeholder Collaboration: Partner directly with Product, Engineering, and Business leaders to translate complex analytical findings into actionable strategy. We are primarily an in-office environment and therefore, you will be expected to work from the Santa Clara office in complia